Luisa ماغالهايز

Maintain current account previously managed in Hilton and prospect for potential new accounts in order to increase business; Conduct daily sales calls within the market and geographic area to maintain accounts and win new potential business; Promote and produce sales leads for Hilton within its respective areas; Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas; Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system; Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible; Comprehend and complete coverage of my own portfolio, covering all levels of accounts, manage and achieve targets and maximize productivity; Implement and execute all sales objectives and action plans to reach and exceed targets set; Formulate corporate offer letters and yearly contracts and any other required business correspondence; Ensure that Hilton sales policies and SOPs are adhered to at all times and work together with the several Hotel departments to meet customer needs; Attend industry functions, such as events and conferences; Create weekly Revenue reports and SWOT analyses; Ensure that date is accurately entered and managed within the company’s CRM; To conduct site inspection to the Hotel and its facilities; Managing requests, follow-up`

Prospect for potential new clients in order to increase business;
Conduct sales call within the market and geographic area to maintain accounts and win new potential business;
Research / Identify potential accounts and set up meetings with the client decision makers;
Work with the several Hotel departments to meet customer needs;
Attend industry functions, such as events and conferences, and provide feedback and information on market and new trends;
Identify opportunities for campaigns and distribution channels that will lead to an increase in sales;
Have proper knowledge of the market and competitors - create SWOT analyses;
Create weekly Revenue reports
Ensure that date is accurately entered and managed within the company’s CRM and other sales management systems;
Forecast sales targets and ensure they are met by the team;
Track and record activity on accounts and help to close deals to meet the targets;
To conduct site inspection to the Hotel and organize FAM Trips;
Corporate sales, events and groups (managing requests, follow-up`s, negotiation, contracts and site inspections to the Hotel);
Managing availabilities and knowledge of all the process (deadlines, rates and re-negotiation requests);
Manage RFP requests.

Head of Bancassurance Department - Underwriting, Claims, Reinsurance in General Insurance, Health and Life Insurance;
To increase the Company sales, increasing the volume of clients among the Angolan Market;
Strategic Planning, Coordination, Review, Control and Management of the Department;
Focus on the Bancassurance segment and respond to quotation requests;
Follow up with the clients, elaboration of production reports;
Client`s prospection and Door-to-Door activity to the Angolan Market;
Responsible for the implementation of Insurance Sales in all the major 6 Banks in Angola;
Responsible for the insurance contract negotiations, to elaborate annual contracts with several Banks in Angola and Weekly Sale Reports to all of the Banks;

To increase the Hotel Sales, increasing the volume of clients and also to reinforce the relation with usual clients;
Corporate sales, events and groups (managing requests, follow-up`s, negotiation, contracts and site inspections to the Hotel);
Managing availabilities and knowledge of all the process (deadlines, rates and re-negotiation requests);
Hotel promotion to the Angolan Market and Contract negotiation with the Airline Companies landing in Luanda;
RFP`s Annual Market and coordination of the Web Plattforms where International Companies do their requests;
Corporate and Institutional Market Prospection;
MICE market sales action;
Fam Trips, Press Trips and Site Inspection Coordination;
Colaboration on the creation of Marketing Plan - action plans;
To daily report all the sales and promotion activities to the General Manager;
To analyse all the weekly sales production;
Study of the Competitors;
TO`s - creation of contracts and increase sales
PMWeb management
Partnership and Complimentary Policies management;
Clients worked: Unitel, Mocivel, Sonagol, Maersk Oil, Odebrecht, Institutional Organizations, CPC Africa, LIDE; PWC, Deloitte, ONU, amongst others.

To increase the Hotel sales, increasing the volume of clients and also to reinforce the relation with usual clients;
Focus on the Corporate segment and respond to quotation requests;
Follow up with the clients, elaboration of production reports;
Coordinate groups, events and special requests with the F&B and Reservation Departments;
To promote the Hotel daily presenting it to new clients and making Site Inspections to the Hotel;
Client`s prospection and Door-to-Door activity to the Portugues, Italian, English, Spanish and French Market;
Corporate and Institutional Market Prospection;
MICE market sales action;
Fam Trips, Press Trips and Site Inspection Coordination;
Participation in Tourism Exhibitions like BTL and Top Resa;
Elaboration of Contracts for OT`s and also Events and Accommodation contracts.
Definition of new values and strategic sales targets.

To ensure the running and execution of the events and functions on site;
Manage a team and working closely with the clients so that all their requests and expectations are met in the event;
Preparation and presentation of function and budget sheets and meetings with all the team to prepare the event so that nothing goes wrong;
Develop new business opportunities and promote multiple venues;
Elaboration of budgets and revenues reports every week;
Market research and prospecting new event venues in the Lisbon, Cascais and Sintra area;
Visiting potential clients door-to-door and providing support throughout the negotiation process;
Negotiating, Selling, Organizing and Coordinating Corporate, Institutional and Private Events (Eg, Rock in Rio 2010 and 2008, European Launching of the Skoda Superb - 2008, EDANA Congress Farewell Party at the Forte de São Julião - 2008, Welcoming Dinner to Princess Michael de Kent at the Medeiros and Almeida Foundation, ISAF Sailing World Cup 2007, Creamfields Festival 2007, Weddings, Birthday Parties and Gala Dinners for several International Companies).