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Lujain Odeh, Technical Support

Lujain Odeh

Technical Support·Amman Academy AA

Jordan

Bachelor's degree, Studying business information technology(IT) -Faculty King Abdullah ll School of Information Technol

Work experience

Total years of experience: 8 years, 1 months

Technical Support

February 2020 - Present

Amman Academy AA

Amman, Jordan

February 2020 - Present

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Quality Assurance Engineer

January 2019 - March 2019

ESADENIA SOFTWARE

Amman, Jordan

January 2019 - March 2019

Company industry:
IT Services
Job role:
Information Technology

Accounting 1 course

April 2017 - June 2018

smart team Channel

Amman, Jordan

April 2017 - June 2018

At smart team we have channel (smart team) on YouTube. Considered the main source for students in many colleges : KASIT, business, engineering . I created Accounting 1 course in the channel 

Company industry:
Accounting
Job role:
Accounting and Auditing

Social Media Manager

March 2017 - May 2018

Nano technology club

Amman, Jordan

March 2017 - May 2018

I am working in media team (writer & editor ) at University of Jordan

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IOT workshop

February 2017 - March 2017

The University of Jordan

Amman, Jordan

February 2017 - March 2017

I worked in (packet tracer) some topology  at University of jordan

Company industry:
IT Services
Job role:
Training and Development

Education

University Of Jordan

January 2020

January 2020

Bachelor's degree, Studying business information technology(IT) -Faculty King Abdullah ll School of Information Technol

Jordan

GPA (rating): Very good

GPA (rating): Very good

Skills

IT Technical Support

Expert

Social Media

Expert

IT Administration

Expert

Software Quality Assurance

Expert

Microsoft office

Intermediate

Team leader

Intermediate

Designer

Intermediate

Writer

Intermediate

Ambitious, self confidence

Expert

Accurate,reliable, and presentable

Expert

SDLC

Intermediate

Java

Beginner

Android

Beginner

Kotlin

Beginner

SQL

Intermediate

Test Cases

Intermediate

Regression Testing

Intermediate

TFS

Intermediate

Communication

Expert

Technical support

Intermediate

Testing

Intermediate

Black Box Testing

Expert

Networking

Beginner

Bug Tracking

Intermediate

Social Networking

Expert

Packet Tracer

Beginner

Social profiles

Languages

English

Intermediate

Arabic

Expert

Training and Certifications

Certifications
leader & founder in smart team
Feb 2017
Volanteer in Eye in future
Aug 2017
Android course
Oct 2018
Jordanian collegiate programming contest
Oct 2017

Training
ESKADENIA SOFTWARE COMPANY
Enterprise department
Jan 2019