assistant store manager
Home Centre - Landmark Group
Total years of experience :9 years, 5 Months
work alongside the leading staff of a retail establishment and perform tasks such as training staff, maintaining supplies, displaying products, serving customers, monitoring competition, promoting sales, and writing reports.
Supervising team’s daily operations, ensuring excellent customer services, addressing issues and concerns on time, developing productive, profitable way to save cost and stay on budget, maintaining working environment for employees and ya ensuring department working a long with company goals.
Administrating Human Resources daily functions Such as developing clear policies and regulation and ensuring policy awarene
Screening applications, organizing interviews, administering and scoring tests, conducting orientation tools, presenting benefits, administering payroll, analyzing employee data, ensuring human resources information confidentiality, completing clerical tasks, and updating their professional knowledge
Promoting company sales by Generating new leads , providing CRM to client by answering queries, offering advice and introducing new products. Helping sales manager to set sales goals & quotas, build a sales plan
Interacted directly with and communicated with hotel’s customers via multiple media channels to address and support them with any issues or concerns;
Successfully dealt with customer issues and complaints by providing the best solution and following up to ensure resolution.
Supervised a team of 6 coworkers to manage the company’s marketing campaign;
Prepared publicity brochures, handouts, promotional videos, and posters to promote the company’s products;
Visited the customer’s office weekly and spoke directly with them to promote the company’s products;