Total Years of Experience: 15 Years, 1 Months
October 2020
To Present
Soft Skills Lecturer
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at Luminus Technical University College
Location :
Jordan - Amman
- Preparing and delivering lectures, tutorials, training and workshops (online, face to face and blended) using a range of methods and platforms (LMS, Zoom and Teams)
- Developing and designing curricula and course material for (Life Skills, Career Readiness, Study Skills, Leadership and Entrepreneurship)
- Setting and grading assignments, tests and exams.
- Developing and designing curricula and course material for (Life Skills, Career Readiness, Study Skills, Leadership and Entrepreneurship)
- Setting and grading assignments, tests and exams.
May 2018
To December 2019
Training Coordinator
at Mercy corps
Location :
Jordan - Amman
Project: Strengthening social capital and reducing tensions between Jordanian host communities and Syrian refugees, a 24 Million £ project funded by UKAID - CSSF.
• Provide training sessions in (Profound Stress and Attunement, TOT, Presentation Skills, Project management, Interest based negotiation and conflict management) for over 750 community leaders, municipal representatives and youth in the host communities, Jordanians and Syrians with an average of 3 trainings monthly.
• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Developing and modifying the materials and manuals of the trainings with learning and development specialist.
• Write training reports and monthly reports for the training team.
• Ensuring the timely preparation of the training manuals for both trainer and trainees; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Coordinate the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
• Provide training sessions in (Profound Stress and Attunement, TOT, Presentation Skills, Project management, Interest based negotiation and conflict management) for over 750 community leaders, municipal representatives and youth in the host communities, Jordanians and Syrians with an average of 3 trainings monthly.
• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Developing and modifying the materials and manuals of the trainings with learning and development specialist.
• Write training reports and monthly reports for the training team.
• Ensuring the timely preparation of the training manuals for both trainer and trainees; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Coordinate the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
August 2016
To May 2018
Training Officer
at Mercy Corps
Location :
Jordan - Amman
Project: Strengthening social capital and reducing tensions between Jordanian host communities and Syrian refugees, a 24 Million £ project funded by UKAID - CSSF.
• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Delivering training on conflict management and interest based negotiation for Syrian & Jordanian community leaders within the host communities. The training is Interests’ Based Negotiations developed from Harvard School Program and Getting to Yes book written by Roger Fisher & William Ury.
• with an average of two trainings per month.
• Assist in developing and modifying the materials and manuals of the trainings.
• Responsible for trainings logistics and administrations.
• Ensuring the timely preparation of the Conflict Management training manuals for both trainer and trainees for 5 levels; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Preparing and tracking attendance lists, and ensure proper documentation for the trainings;
• Assisting in coordinating the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Delivering training on conflict management and interest based negotiation for Syrian & Jordanian community leaders within the host communities. The training is Interests’ Based Negotiations developed from Harvard School Program and Getting to Yes book written by Roger Fisher & William Ury.
• with an average of two trainings per month.
• Assist in developing and modifying the materials and manuals of the trainings.
• Responsible for trainings logistics and administrations.
• Ensuring the timely preparation of the Conflict Management training manuals for both trainer and trainees for 5 levels; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Preparing and tracking attendance lists, and ensure proper documentation for the trainings;
• Assisting in coordinating the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
June 2016
To August 2016
Education Technical Coordinator
at Save the children
Location :
Jordan - Amman
Initiate, facilitate and/or carry out capacity-building training for SCI’s staff and volunteers on key education components, including basic and advanced literacy and numeracy.
• Coordinate with key partners and stakeholders to develop or adapt materials for children with a range of education needs, including - but not limited- to basic and advanced literacy, remedial education, catch-up classes/accelerated learning....etc.
• Conduct regular monitoring and follow up visits to support quality implementation of education interventions, and provide technical support for SCI’s staff and volunteers for the education activities implemented in SCI’s centers.
• Compile quantitative and qualitative updated data and reports related to the education intervention.
• Coordinate with key partners and stakeholders to develop or adapt materials for children with a range of education needs, including - but not limited- to basic and advanced literacy, remedial education, catch-up classes/accelerated learning....etc.
• Conduct regular monitoring and follow up visits to support quality implementation of education interventions, and provide technical support for SCI’s staff and volunteers for the education activities implemented in SCI’s centers.
• Compile quantitative and qualitative updated data and reports related to the education intervention.
December 2014
To May 2016
ECCD coordinator
at Save the Children
Location :
Jordan - Amman
• Participate in developing ECCD manuals and Materials.
• Conduct training and orientation for staffs and beneficiaries on ECCD component and providing training report.
• Provide ongoing support and mentoring for the staffs to practice ECCD concepts.
• Compile quantitative and qualitative updated data and reports.
• Conduct training and orientation for staffs and beneficiaries on ECCD component and providing training report.
• Provide ongoing support and mentoring for the staffs to practice ECCD concepts.
• Compile quantitative and qualitative updated data and reports.
April 2014
To November 2014
Parents Facilitator
at Save the children
Location :
Jordan - Mafraq
• Revise, improve and finalize better parenting program for the families in the camp.
• Conduct workshops in better parenting for parents in the camp.
• Conduct workshops in better parenting for parents in the camp.
October 2011
To April 2014
Customer care advisor
at Orange
Location :
Jordan - Amman
• Handle all kinds of customer’s inquiries and requests of service (related to subscription, handset usage, invoice, additional service and any new offers/services that would apply, and acting upon any reported complaints...etc) in a prompt, courteous and friendly professional manner.
• Promoting and selling company’s services and offers.
• Promoting and selling company’s services and offers.
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