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Luma Alhalah, Soft Skills Lecturer

Luma Alhalah

Soft Skills Lecturer·Luminus Technical University College

Jordan

Master's degree, Educational Psycology

Work experience

Total years of experience: 14 years, 0 months

Soft Skills Lecturer

October 2020 - Present

Luminus Technical University College

Amman, Jordan

I found this job using Bayt.com

October 2020 - Present

- Preparing and delivering lectures, tutorials, training and workshops (online, face to face and blended) using a range of methods and platforms (LMS, Zoom and Teams)
- Developing and designing curricula and course material for (Life Skills, Career Readiness, Study Skills, Leadership and Entrepreneurship)
- Setting and grading assignments, tests and exams.
Company industry:
Higher Education
Job role:
Training and Development

Training Coordinator

May 2018 - December 2019

Mercy corps

Amman, Jordan

May 2018 - December 2019

Project: Strengthening social capital and reducing tensions between Jordanian host communities and Syrian refugees, a 24 Million £ project funded by UKAID - CSSF.
• Provide training sessions in (Profound Stress and Attunement, TOT, Presentation Skills, Project management, Interest based negotiation and conflict management) for over 750 community leaders, municipal representatives and youth in the host communities, Jordanians and Syrians with an average of 3 trainings monthly.
• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Developing and modifying the materials and manuals of the trainings with learning and development specialist.
• Write training reports and monthly reports for the training team.
• Ensuring the timely preparation of the training manuals for both trainer and trainees; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Coordinate the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
Company industry:
Other Business Support Services
Job role:
Training and Development

Training Officer

August 2016 - May 2018

Mercy Corps

Amman, Jordan

August 2016 - May 2018

Project: Strengthening social capital and reducing tensions between Jordanian host communities and Syrian refugees, a 24 Million £ project funded by UKAID - CSSF.

• Responsible for successful preparation of training activities and ensure proper documentation of the trainings.
• Delivering training on conflict management and interest based negotiation for Syrian & Jordanian community leaders within the host communities. The training is Interests’ Based Negotiations developed from Harvard School Program and Getting to Yes book written by Roger Fisher & William Ury.
• with an average of two trainings per month.
• Assist in developing and modifying the materials and manuals of the trainings.
• Responsible for trainings logistics and administrations.
• Ensuring the timely preparation of the Conflict Management training manuals for both trainer and trainees for 5 levels; reviewing the text and preparing it for print and ensuring deadlines are met;
• Coordinating logistical preparations of the workshops and preparations of all materials;
• Preparing and tracking attendance lists, and ensure proper documentation for the trainings;
• Assisting in coordinating the preparation efforts; ensuring a safe working environment for all people involved in project implementation.
Company industry:
Other Business Support Services
Job role:
Training and Development

Education Technical Coordinator

June 2016 - August 2016

Save the children

Amman, Jordan

June 2016 - August 2016

Initiate, facilitate and/or carry out capacity-building training for SCI’s staff and volunteers on key education components, including basic and advanced literacy and numeracy.
• Coordinate with key partners and stakeholders to develop or adapt materials for children with a range of education needs, including - but not limited- to basic and advanced literacy, remedial education, catch-up classes/accelerated learning....etc.
• Conduct regular monitoring and follow up visits to support quality implementation of education interventions, and provide technical support for SCI’s staff and volunteers for the education activities implemented in SCI’s centers.
• Compile quantitative and qualitative updated data and reports related to the education intervention.
Company industry:
Non-profit Organization
Job role:
Teaching and Academics

ECCD coordinator

December 2014 - May 2016

Save the Children

Amman, Jordan

December 2014 - May 2016

• Participate in developing ECCD manuals and Materials.
• Conduct training and orientation for staffs and beneficiaries on ECCD component and providing training report.
• Provide ongoing support and mentoring for the staffs to practice ECCD concepts.
• Compile quantitative and qualitative updated data and reports.
Company industry:
Non-profit Organization
Job role:
Teaching and Academics

Parents Facilitator

April 2014 - November 2014

Save the children

Mafraq, Jordan

April 2014 - November 2014

• Revise, improve and finalize better parenting program for the families in the camp.
• Conduct workshops in better parenting for parents in the camp.
Company industry:
Non-profit Organization
Job role:
Teaching and Academics

Customer care advisor

October 2011 - April 2014

Orange

Amman, Jordan

October 2011 - April 2014

• Handle all kinds of customer’s inquiries and requests of service (related to subscription, handset usage, invoice, additional service and any new offers/services that would apply, and acting upon any reported complaints...etc) in a prompt, courteous and friendly professional manner.
• Promoting and selling company’s services and offers.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Hashemite University

September 2011

September 2011

Master's degree, Educational Psycology

Jordan

GPA (point): 3.51 out of 4

GPA (point): 3.51 out of 4

With Thesis.

Hashemite University

June 2008

June 2008

Bachelor's degree, Banking Management

Jordan

GPA (point): 2.96 out of 4

GPA (point): 2.96 out of 4

* 2004-2008 Hashemite University Bachelor's Degree in Banking Management with Rating (Good)

Skills

Adult Education
Expert
Adult Education
Expert
Instructional Design
Expert
Instructional Design
Expert
Educational Psychology
Expert
Educational Psychology
Expert
Training Manuals
Expert
Training Manuals
Expert
Training and Development
Expert
Training and Development
Expert
time management
Expert
time management
Expert
Training
Expert
Training
Expert
presentation
Expert
presentation
Expert
Accurately Working
Expert
Accurately Working
Expert
Organizing and Efficiency
Expert
Organizing and Efficiency
Expert
Fast Learner
Expert
Fast Learner
Expert
Self Confidence
Expert
Self Confidence
Expert
Good Worker Under Pressure
Expert
Good Worker Under Pressure
Expert
Adult Education
Expert
Adult Education
Expert
Instructional Design
Expert
Instructional Design
Expert
Educational Psychology
Expert
Educational Psychology
Expert
Training Manuals
Expert
Training Manuals
Expert
Training and Development
Expert
Training and Development
Expert

Languages

English

Intermediate

Arabic

Expert

Training and Certifications

Certifications
CPT Certified Profissional Trainer
Jan 2016
Multiple intelligence Trainer
Nov 2015
Training
Youth Leadership Training
ActionAid
Apr 2011
Principless of Leadership
King Abdullah fund for development
Apr 2011
Presentation Skills
TAG
Feb 2014
Effictive Customer Relationship
Talentology
Jul 2013
The Art of Communication and Influencing in others
King Abdullah Fund for development
Apr 2011
Communication Skills
Talentology
Jun 2013
Business Etiquette
changezone
Jul 2013

Hobbies and interests

Reading, Photography, Traveling, Art and Handicraft