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Luna Paz Villanueva, Customer Service Representative

Luna Paz Villanueva

Customer Service Representative

Concentrix - Philippines

Location
Philippines
Education
High school or equivalent, Business Administration
Experience
6 years, 8 Months

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Work Experience

Total years of experience :6 years, 8 Months

Customer Service Representative at Concentrix - Philippines
  • Philippines - Manila
  • May 2016 to December 2022
CUSTOMER SERVICE REPRESENTATIVE at Sitel Corporation Company
  • Philippines - Manila
  • May 2016 to December 2018

Inbound and outbound call / sales
•Assisting Customer about bills and processing payment
•Providing basic trouble shooting
Concentrix Company (Febuary 15
Service helpdesk
Technical support
Call coordinator

Education

High school or equivalent, Business Administration
  • at Laguna State Polytechnic University
  • December 2022

courses: Professional Teaching Certificate

Bachelor's degree, Business Administration
  • at Paete Science and Business College
  • April 2016

courses: Professional Teaching Certificate

Bachelor's degree, Business Administration
  • at Laguna State Polytechnic University
  • January 2016

courses: Professional Teaching Certificate

Bachelor's degree, Business Administration
  • at Paete Science and Business College
  • January 2016

EDUCATION

Specialties & Skills

Putty
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DOS
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Microsoft Office
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Microsoft Excel
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Communications
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BASIC
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DISPATCHING
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DOS
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MICROSOFT ACCESS
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PRINTERS
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SALES
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TECHNICIAN
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TROUBLESHOOTING
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COMPUTER HARDWARE
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LEADERSHIP
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Languages

English
Expert

Training and Certifications

Practice teaching certiface (Certificate)
Date Attended:
June 2021

Hobbies

  • Playing volleyball and arts