Lusele Salmingo, Home Nurse

Lusele Salmingo

Home Nurse

Private Company

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Nursing
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Home Nurse at Private Company
  • Saudi Arabia - Jeddah
  • My current job since April 2012

1. Assisting my patient in the daily activity such as feeding, bathing and grooming.
2. Makes sure that my patient is comfortable and safe at all times.
3. Prepare and give medication.
4. Keeping medical record in order.
5. Provides family support.

Sales Associate at Convergys
  • Philippines
  • October 2010 to December 2011

1.Answer phones and respond to customer requests.
2.Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
3.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
4.Refer unresolved customer grievances to designated departments for further investigation.
5.Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goal.
6.Identify, research, and resolve customer issues using the computer system.
7. Ensures that the information of the customers were kept confidential.
8. Offer and sell products as a solution.
9.Other duties as assigned.

Customer Service Executive at Aegis People Support
  • Philippines
  • March 2010 to October 2010

1.Answer phones and respond to customer requests.
2.Maintains solid customer relationships by handling their questions and concerns with speed and professionalism.
3.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
4.Refer unresolved customer grievances to designated departments for further investigation.
5.Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goal.
6.Identify, research, and resolve customer issues using the computer system.
7. Ensures that the information of the customers were kept confidential.
8.Other duties as assigned.

Sales Representative at Focus Direct
  • Philippines
  • November 2008 to March 2010

1. Answer phones and respond to customer requests.
2. Sell product and place customer orders in computer system.
3. Provide customers with product and service information.
4. Upsell products and services.
5. Transfer customer calls to appropriate staff.
6. Identify, research, and resolve customer issues using the computer system.
7. Follow-up on customer inquires not immediately resolved.
8. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goal.
9. Other duties as assigned.

Education

Bachelor's degree, Nursing
  • at Riverside College
  • March 2008

Specialties & Skills

Investigation
Customer Interactions
Nursing
Research
Customer Service