Account Manager
Zain - Jordan
Total years of experience :14 years, 7 Months
responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.Account manager answer client queries and identify new business opportunities among existing customers.
Job duties:
Generate sales among client accounts, including upsetting and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Communicates client needs and demands to employer company
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with staff members working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions.
Account Manager Skills and Qualifications: Account Management Experience, Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate Client Needs with Staff, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Relationships Simultaneously, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills, BA/BS Degree.
The role of the Operations Manager is a senior position in any organisation and is there to ensure that all the parts of the production process come together to deliver the correct quality of final product. By liaising and understanding all aspects of production, Operation Managers can oversee the quality of outputs.
Sales executives are the key point of contact between an organisation and its clients: answering queries, offering advice and introducing new products.
Their work includes:
organising sales visits, demonstrating and presenting products
establishing new business, maintaining accurate records
attending trade exhibitions, conferences and meetings
reviewing sales performance, negotiating contracts and packages
aiming to achieve monthly or annual targets.
Promotional prospects are excellent.
Contact centre team member - Operation team and Customer Service Advisor:
Providing support and assistance to Customer Service Advisors in handling customer correspondences, perceiving spotted trends in customer enquiries, feedback and suggestions, and presenting reports with findings to responsible parties, in addition to handling scheduling and resourcing allocation for Customer Service Advisors as per workload, required skills, ensuring customer service operation activities and achieving customer service KPI's on daily basis.
Responsible for the development of commercial sales activity in the MENA region. Overlooking and developing branded pricing and promotional model - specific to each country, and working with the relevant distributors to increase distribution and ROS in each market. Part of my responsibility was the functionally with several internal relationships including Supply Chain & Logistics, Marketing and Finance
(part-time job).
Working under direction, performing a variety of professional level accounting duties involved in preparing, maintaining, analysing, verifying, and reconciling complex financial transactions, statements, records, and reports; maintaining financial systems; assisting in the preparation of assigned budgets, annual audit, year-end closing; and providing highly responsible staff assistance to assigned management staff.
Working under direction, performing a variety of professional level accounting duties involved in preparing, maintaining, analysing, verifying, and reconciling complex financial transactions, statements, records, and reports; maintaining financial systems; assisting in the preparation of assigned budgets, annual audit, year-end closing; and providing highly responsible staff assistance to assigned management staff.
Working under direction, performing a variety of professional level accounting duties involved in preparing, maintaining, analysing, verifying, and reconciling complex financial transactions, statements, records, and reports; maintaining financial systems; assisting in the preparation of assigned budgets, annual audit, year-end closing; and providing highly responsible staff assistance to assigned management staff .