luthisha raji

• Processed over 500 financial transactions daily, maintaining a 99% accuracy rate and adhering to strict compliance guidelines.
• Consistently met and exceeded KPIs for transaction speed, processing 10% more transactions than the team average while
ensuring full regulatory compliance.
• Collaborated with cross-functional teams to resolve processing queries, leading to a 15% reduction in error rates across the team.
• Assisted in managing complex client accounts, contributing to a 20% improvement in overall workflow efficiency through process
optimisation.

• Managed medical billing processes for over 50 international clients, ensuring accurate claim submissions and reducing claim
rejection rates by 12%.
• Handled a monthly volume of $100, 000 in medical claims, improving on-time payment processing by 10% through rigorous
documentation and tracking.
• Worked closely with team members to identify process gaps, implementing improvements that resulted in a 20% increase in
processing efficiency.
• Proactively contributed to reducing errors by 15%, enhancing overall client satisfaction and reducing rework time.