Lyka May Reyes

marketing assistant at ICICI Prudential Life Insurance

• Philippines
• May 2018 to October 2019

Administrative Assistant/Frontliner
May 1, 2018 June 30, 2019

- Ensures that all interactions between administration, employees, customers and outside services run as smoothly as possible.
- Make appointments, manage schedules, greeting, welcoming and direct customers to proper locations and, if necessary, take and process payments.
- Send and receive both regular mail and e-mail, answer phones, referring inquiries, order supplies, deal with billing, prepare purchase orders.
- Performs clerical duties, issues receipts, refunds, credits, or change due to customers.

Marketing Assistant
July 1, 2019-October 10, 2019

- Implements marketing projects and activities based on the project procedures and timelines.
- Coordinates with suppliers, internal and external clients on project concerns.
- Assist in information dissemination and training/seminars both to internal and external customers.
- Solicits database of potential customers and contributes in building leads for the Sales Personnel.
- Handles the evaluation and accreditation of suppliers.
- Handles the recording and monitoring of BDO LausAutoGroup Credit Card Partnership submitted by concerned LGC Dealership.