Visa Application Officer
Capago Mena
Total years of experience :7 years, 10 Months
➢ Pre Screening of visa application forms for completeness of information.
➢ Receiving and checking all documents required by the French Embassy in obtaining Schengen
Visa.
➢ Answering applicants’ queries about visa related information.
➢ Administering passports collection.
➢ Entering baseline information into automated systems.
➢ Selling Travel Insurance and other services offered by the company.
➢ Collecting and processing payments.
➢ Performing routine administrative and operational tasks given by the Supervisor and Managers.
➢ Answering, screening and transferring all inbound and outbound calls to appropriate resources.
➢ Provide prompt and courteous customer service to the tenants and clients.
➢ Preparing tenancy offer and contracts.
➢ Maintaining a safe, comfortable and secure working environment for all the tenants.
➢ Handling tenants inquiries and complaints.
➢ Preparing quotations, invoices and purchase orders using Peachtree Accounting.
➢ Ordering and maintaining stationery, equipment and kitchen supplies.
➢ Preparing letters, documents and other important papers related to work and as per directed.
➢ Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, &
Excel to produce correspondence and documents and maintain records, spreadsheets and
databases.
➢ Maintain the general filing system and file all correspondence.
➢ Coordinate with other department secretaries and other employee related to work duties.
➢ Maintain and update the records.
➢ Enters information from documents such as Service Work Order, Service Warranty Job &
Maintenance Inspection Report prepared by Technicians into computers to be stored &
transmitted to the appropriate area within the organization or used for reference purposes.
➢ Consistently check work for accuracy & completeness of data entered.
➢ Compares the entered information w/ the source to identify errors.
➢ Responsible for restoring & filing records & files.
➢ Follow certain instructions & procedures from co-employees & superiors.
➢ Responsible for answering phones & route calls to appropriate resource.