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Lynsey Cochrane, Technology Business Manager

Lynsey Cochrane

Technology Business Manager

STC - Saudi Telecom Company

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, International Business & Modern Languages
الخبرات
12 سنوات, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 سنوات, 7 أشهر

Technology Business Manager في STC - Saudi Telecom Company
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2024

• Establish the Technology Management Office (TMO) and core governance frameworks.
• Re-engineer workflows for Risks & Issues, Vendor, Asset, and Resource Management.
• Roll out AI tools for ISO9001-aligned compliance and automated reporting.
• Design, implement, and govern resource planning processes. Support Technology Directors with adoption,
recruitment, and structure alignment.
• Build and embed vendor lifecycle management from the ground up. Create workflows and toolkits.
• Put structured procedures in place for all contract renewals. Renegotiate terms to extract more value and
improve supplier accountability.
• Design and launch Technology Asset Management systems and controls.
• Drive a shift to active risk and issue mitigation. Replace passive logging with real-time resolution and ownership.
• Set up KPI dashboards and performance rhythms to increase visibility, accountability, and faster decision-making.
• Partner with senior leaders to align tech delivery with business goals and audit remediation.

Technology Business Manager في Intigral (stc)
  • الإمارات العربية المتحدة - دبي
  • يونيو 2024 إلى مايو 2025

Spearheaded the establishment of a Technology Management Office (TMO), designing governance frameworks that improved
decision-making and operational efficiency.
Business process re-engineering for Resource Management, Asset Management, Risk and Issue Management and Vendor
Management, streamlining operational processes and improving stakeholder outcomes.
Implemented ISO9001-compliant management systems and processes, piloting the use ofAI in compliance gap analysis and
remediation plans.

Senior Project Manager في Virgin Money plc
  • المملكة المتحدة - غلاسكو
  • مايو 2016 إلى مارس 2024

• Deliver $40M+ transformation programmes across fraud prevention, credit risk, customer data management and
regulatory programmes.
• Migrate legacy systems to TransUnion and Experian platforms to enhance decisioning and regulatory compliance.
• Reduce delivery timelines by 20% through lean scoping, risk mitigation, and strong stakeholder alignment.
• Lead cross-functional onshore and offshore teams of up to 70 across digital, product, risk, data, enterprise IT,
and vendors.
• Build a culture of delivery accountability—strengthen team trust and secure executive sponsorship.
• Track KPIs, delivery metrics, and project data to improve visibility, performance, and control.
• Embed design thinking, empathy mapping, and customer journey insights into delivery culture.
• Ensure full alignment with internal governance and project assurance frameworks.
• Known for being hands-on, accountable, and resolution-focused—own and act on escalations immediately.

Senior Project Manager في ACS Clothing Group
  • المملكة المتحدة - غلاسكو
  • يناير 2015 إلى يناير 2016

Managed the US expansion of a UK-based eCommerce clothing brand, leading a multi-disciplinary team to integrate agile delivery
practices.
Ensured alignment across eCommerce development, warehousing, and supply chain teams, driving milestones and managing risks
effectively.
Supported software development teams transition to a scrum-based continuous delivery methodology guided by the Agile
Manifesto.

Senior Project Manager في ACS Clothing Group (UK)
  • المملكة المتحدة - غلاسكو
  • يناير 2015 إلى يناير 2016

• Led US expansion for eCommerce brand — digital to warehouse operations.
• Shifted dev squads to agile sprint cycles and CI/CD pipelines.
• Synced tech roadmap with warehousing and last-mile logistics KPIs.
• Aligned ecommerce, inventory, and fulfilment platforms to support market scalability.
• Collaborated with logistics and operations teams to define system requirements and delivery dependencies.
• Built reporting flows to monitor operational bottlenecks and improve on-time fulfilment rates.
• Drove digital readiness by streamlining data integrations across frontend and backend platforms.

الخلفية التعليمية

بكالوريوس, International Business & Modern Languages
  • في University of Strathclyde (UK), University of Saragossa, ESC Le Havre-Caen
  • يونيو 1999

2:1 Honours BA IBML with Distinctions in French & Spanish Program Overview - Degree: Master in International Business with a Modern Language (MIBML) - Duration: 5 years (Undergraduate level) - Credits: Equivalent to 80 Strathclyde credits Curriculum: - A broad curriculum of business classes, with language classes. - Students engage in a compulsory year abroad during the fourth year, immersing themselves in the culture and language of their chosen Modern Language. Key Features - International Exposure: The program emphasizes understanding the international business environment, preparing students for careers in global business. - Language Proficiency: Students develop fluency in foreign languages, enhancing their ability to conduct business in diverse cultural settings. - Practical Skills: The curriculum includes management theories and practices, focusing on essential skills for managing businesses in a global context. Learning Outcomes - Develop a comprehensive understanding of international management practices. - Gain confidence in doing business overseas and navigating different cultures. - Acquire skills in global business strategy, operations, and marketing.

Specialties & Skills

Team Leadership
Project Finance
Change Management
Stakeholder Management
Project Management
DIGITAL TRANSFORMATION
DELIVERY FOCUSED
CROSS FUNCTIONAL COORDINATION
ACCOUNTABILITY
ENTREPRENEURIAL LEADERSHIP
STRATEGIC DECISION MAKING
PROBLEM SOLVING
AGILE PROJECT MANAGEMENT
PROJECT MANAGEMENT
BANKING
STRATEGIC LEADERSHIP
COLLABORATION
GOVERNANCE
AGILE METHODOLOGY
WATERFALL METHODOLOGY
PROJECT FINANCES
STAKEHOLDER MANAGEMENT
RISK MANAGEMENT

اللغات

الفرنسية
متمرّس
الاسبانية
متمرّس
الانجليزية
مبتدئ

التدريب و الشهادات

SAFe® Agilist (الشهادة)
Certified ScrumMaster® (CSM®) (الشهادة)
PRINCE2 Practitioner (الشهادة)
PMP® (الشهادة)
Certificate in eMarketing (الشهادة)
SAFe® Agilist (الشهادة)
Certified ScrumMaster® (CSM®) (الشهادة)
PRINCE2 Practitioner (الشهادة)
Project Management Professional® (PMP®) (الشهادة)

الهوايات

  • Padel