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Malak Abu Shanab, HR & Payroll Specialist

Malak Abu Shanab

HR & Payroll Specialist·Al Wazzan Group of Companies (STC Franchise)

Kuwait

Bachelor's degree, BBA - Accounting

Work experience

Total years of experience: 12 years, 0 months

HR & Payroll Specialist

July 2020 - Present

Al Wazzan Group of Companies (STC Franchise)

Hawali, Kuwait

July 2020 - Present

•Developing and implementing the HR policy and procedures.
• Building HR strategies and initiatives aligned
with the overall business strategy.
• Managing payroll process and putting an
incentive plan.
• Analyzing monthly, quarterly and annually
payroll reports. Reporting reasons for variations
and ensuring higher management is
acknowledged with all adjustments.
• Providing analytical payroll reports/ costing
centers. In addition to leave & EOS provision on
quarterly and annually basis.
• Bridging management and employee relations
by addressing demands, grievances or other
issues.
• Managing recruitment and selection process.
• Promoting diversity awareness and nurturing a
positive work environment.
• Supporting current and future business needs
through the development, engagement,
motivation and preservation of human capital.
• Enhancing employee benefits programs,
including compensation and health insurance.
• Conducting investigations in accordance with
Legal Dept.
• Handling disciplinary and termination
procedures.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

Office Manager & Assistant HR

November 2015 - May 2020

La Plus Belle

Al Kuwait, Kuwait

November 2015 - May 2020

•Overseeing work of all office employees within
multiple departments to ensure productivity and
efficiency.
• Developing and implementing new administrative
systems.
• Reporting office progress to deputy manager and
assisting in improving the office operations.
• Handling research on required topics
• Managing the office budget and monitoring office
supplies, furniture, appliances and electronics as
required.
• Overseeing the recruitment of new staff, including
training and induction.
• Creating presentations based on requested research.
• Undertaking HR duties including job posting,
reviewing resumes, creating HR related letters and
following up on attendance.

Company industry:
Personal Care Centers
Job role:
Management

HR Generalist / Payroll

May 2014 - November 2015

dip 'n dip

Hawali, Kuwait

I found this job using Bayt.com

May 2014 - November 2015

• Controlling HR-related documentations
including application forms, employment
contracts, warning letters, promotions and
salary increments.
• Entering data into payroll and administrative
databases and software programs.
• Responding to payroll-related inquiries and
resolving concerns.
• Preparing periodic payroll reports for review by
management.
• Calculating wages, benefits and commission.
• Ensuring the HR database is updated, accurate
and reliable.
• Delivering ideas for staff stimulation/motivation
for achieving greater zest and loyalty to work.
• Maintaining communication including
negotiation with recruitment agencies; locally
and overseas.
• Preparing training protocols and job description
for different professions.
• Handling staff appraisal and evaluation of
performance for training or promotion
purposes

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Education

Arab Open University

June 2014

June 2014

Bachelor's degree, BBA - Accounting

Kuwait

GPA (point): 3.6 out of 4

GPA (point): 3.6 out of 4

Skills

Restaurants
Expert
Restaurants
Expert
Turnover
Expert
Turnover
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Offer Letters
Expert
Offer Letters
Expert
General Office Duties
Expert
General Office Duties
Expert
HR Policy
Expert
HR Policy
Expert
Recruitment
Expert
Recruitment
Expert
Strategic Management
Intermediate
Strategic Management
Intermediate
Communication skills
Expert
Communication skills
Expert
Multitasking
Expert
Multitasking
Expert
Leadership
Expert
Leadership
Expert
HR Practices
Expert
HR Practices
Expert
Payroll
Expert
Payroll
Expert
Restaurants
Expert
Restaurants
Expert
Turnover
Expert
Turnover
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Offer Letters
Expert
Offer Letters
Expert
General Office Duties
Expert
General Office Duties
Expert

Languages

Arabic

Native Speaker

English

Native Speaker

German

Intermediate

Memberships

Kuwait Change

Volunteer

August 2012

Trash Hero

Volunteer

January 2023

Training and Certifications

Certifications
Performance Management: Employee Engagement

Training
Medic First Aid
Dasman Diabetes Center

Recommendations

Mariam Al-Sabbagh

May 2014

May 2014

SecretaryColleague

In short, Malak is both scholarly and culturally entrenched, ambitious but not pretentious, self-deprecating yet confident, forthright but unassuming, delightfully irreverent yet appropriately respectful, a complex and whole human being.

Alia Al Assaad

May 2014

May 2014

Sales SecretaryPartner

It is my pleasure to recommend Malak for admission to the Business Administration Accounting programme at the AOU. I have known Malak foe the past three years, At a personal level, MALAK is a well-disciplined, responsible student with a pleasant personality. She has always been very friendly and respectful, showing a great capacity for integration into university life. She has actively participated in cultural activities, provided by our university, being involved into students performances and designing the stage. MALAK is a broad-minded, internationally oriented student, who has some abroad experience and is well prepared to new challenges.

Hobbies and interests

Sudoku
Designing
Animals and geography