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Mohammed Ali Kiwan, SENIOR SALES CONSULTANT

Mohammed Ali Kiwan

SENIOR SALES CONSULTANT·Authorized Policy Insurance Brokers

Saudi Arabia

Bachelor's degree, Bachelor of Business Administration: Economies

Work experience

Total years of experience: 14 years, 4 months

SENIOR SALES CONSULTANT

May 2020 - Present

Authorized Policy Insurance Brokers

Jeddah, Saudi Arabia

May 2020 - Present

• Led a team of sales consultants, developing strategies to achieve and exceed sales targets in a highly competitive market.
• Trained and mentored junior consultants, fostering a culture of collaboration and continuous improvement.
• Delivered exceptional post-policy customer service, leading to 90 % increase in client retention.
• Managed relationships with key clients, providing tailored insurance solutions to meet their business needs.
• Responded to queries about policies and premiums to enhance customer satisfaction
• Determined policy limits and risk levels through customer communication
• Analyzed market trends to identify opportunities for cross-selling and upselling insurance products.
• Managed policies, including premium calculations and payment processing
• Study the data on loss incidents to inform risk assessments.
• Excelled in performance over achieving targets by 250%
Company industry:
Insurance & TPA
Job role:
Sales

SALES SUPERVISOR

February 2017 - April 2020

Andalusia Arabia Insurance Brokerage Co.

Jeddah, Saudi Arabia

February 2017 - April 2020

• Managed the entire sales cycle from prospecting to closing and follow-up
• Represented a comprehensive range of insurance products
• Assessed client needs and risks to provide tailored insurance solutions
• Built and expanded a client base to maximize sales
• Researched leads and offered solutions based on customer needs
• Consistently met and exceeded targets by 150%
• Developed creative strategies to grow the business and increase profitability
• Supervised a 4-person sales team, improving productivity by addressing process inefficiencies.
Company industry:
Insurance & TPA
Job role:
Sales

SALES SPECIALIST

February 2015 - March 2017

Tawuniya Insurance Company

Jeddah, Saudi Arabia

February 2015 - March 2017

• Built long-term relationships with customers and generated referrals from existing clients
• Understood customer needs to craft exceptional sales journeys
• Prepared sales slips and sales contracts.
• Grew existing client spending by upselling additional services to bespoke needs.
Company industry:
Insurance & TPA
Job role:
Sales

CREDIT CONTROLLER

February 2012 - March 2015

Memory Technology Co.

Jeddah, Saudi Arabia

February 2012 - March 2015

• Contacted customers regarding overdue payments via phone, letter, and email
• Tracked and collected outstanding balances while maintaining positive customer relationships
• Monitored and followed up on overdue accounts to ensure timely payments
• Pursued clients for payment adherence to agreed terms and conditions.
Company industry:
IT Services
Job role:
Accounting and Auditing

Education

Damascus University

December 2011

December 2011

Bachelor's degree, Bachelor of Business Administration: Economies

Syria

Skills

Sales Growth
Expert
Sales Growth
Expert
Achieving Targets
Expert
Achieving Targets
Expert
Target Identification
Expert
Target Identification
Expert
Customer Service
Expert
Customer Service
Expert
Corporate Sales
Expert
Corporate Sales
Expert
Supervising and monitoring the work of junior staff in a credit team
Expert
Supervising and monitoring the work of junior staff in a credit team
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Business Development
Expert
Business Development
Expert
Administration
Expert
Administration
Expert
Sales Management
Expert
Sales Management
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Project Management
Intermediate
Project Management
Intermediate
Management
Expert
Management
Expert
Negotiation
Expert
Negotiation
Expert
Sales Representatives
Expert
Sales Representatives
Expert
SALES
Expert
SALES
Expert
UPSELLING
Expert
UPSELLING
Expert
INSURANCE PRODUCTS
Expert
INSURANCE PRODUCTS
Expert
COLLABORATION
Expert
COLLABORATION
Expert
PAYMENT PROCESSING
Expert
PAYMENT PROCESSING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
BROKERAGE
Expert
BROKERAGE
Expert
CALCULATIONS
Expert
CALCULATIONS
Expert
LEGISLATION
Expert
LEGISLATION
Expert
RESEARCH
Expert
RESEARCH
Expert
RISK MANAGEMENT
Expert
RISK MANAGEMENT
Expert
Credit Controller
Expert
Credit Controller
Expert
Communications
Expert
Communications
Expert
Able to make sound financial decision.
Expert
Able to make sound financial decision.
Expert
Co-ordination and planning activities for a perpetual inventory system.
Expert
Co-ordination and planning activities for a perpetual inventory system.
Expert
Selling
Expert
Selling
Expert
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
Coordinator
Expert
Coordinator
Expert
Following
Expert
Following
Expert
Excellent communication skills and commercial acumen.
Expert
Excellent communication skills and commercial acumen.
Expert
Able to work under pressure and to meet deadlines
Expert
Able to work under pressure and to meet deadlines
Expert
Convincing the client
Expert
Convincing the client
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Leadership
Expert
Leadership
Expert
Team Management
Expert
Team Management
Expert
Sales Growth
Expert
Sales Growth
Expert
Achieving Targets
Expert
Achieving Targets
Expert
Target Identification
Expert
Target Identification
Expert
Corporate Sales
Expert
Corporate Sales
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

Chartered Insurance Institute

CII

April 2024

Training and Certifications

Certifications
Cyber Security
IFCE
Mar 2016
ICDL
Office ICDL
Jan 2010 - Jul 2010
Training
ادارة المبيعات
المعهد المالي