Senior System Support Engineer
Almoayyed International Group
مجموع سنوات الخبرة :16 years, 0 أشهر
giving support for Active Directory, Exchange 2010, Exchange 2013, Office 365, windows Servers, GPO, DNS, DHCP, etc...
some other secondary support for Backup Exec, Ironport Email & Web Security, etc..
Managing wintel infra structures including Active Directory, MS Exchange, file server, Vmware, etc...
Managing multi client Active Directory and Exchange 2010 & Exchange 2013 servers
Responsible for providing L2/L3 level support for all Messaging & Active Directory Service related issues.
Responsible for providing L2/L3 level support for Blackberry related issues and maintaining BES high availability.
Implemented Blackberry Enterprise server 5.0.4 in HA and also upgraded BES 5.0.3 to 5.0.4 MR6.
Managing messaging exchange 2010 infrastructure.
Taking care of exchange 2010 High Availability & Exchange Database.
Managing & maintaining Exchange 2010 CAS, Hub, Mailbox and Edge Transport Servers.
Manage Exchange 2010 High Availability for Exchange database (DAG).
Administered change management related to server upgrades and software installation.
Prepared and maintained documentation of technologies, standards and procedures.
Managing and maintaining OCS 2007 R2 environment.
Managing FOPE for Heathrow as gateway and spam engine.
Extensive experience in installation, administration and networking in various environments.
Thorough knowledge of Windows XP, Windows 2000 Server; Windows Server 2003, Windows Server 2008, 2008 R2, TCP/IP, Microsoft SCOM 2007, Exchange 2003, Exchange 2007, Exchange 2010 and Other Messaging related product.
Active Directory Services, Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), DHCP, DNS, Exchange, Symantec Enterprise Vault, Messaging filtering Applications, web proxy appliance.
Excellent command of running projects employing industry standard project management techniques.
Symantec Backup 11D, 12D and 2012 installation and configuration.
Extensive documentation and training experience.
Successful project and technical team leader and motivator.
Responsibilities in Wipro InfoTech - Kotak Mahindra Bank, Mumbai as Sr. System Administrator
Responsible for providing L2 level support for all Messaging & Active Directory Service related issues.
Participated in complete system builds, upgrades, cross forest migrations, new deployment and patch management.
Deployed more than 20 servers with OS installation and hardening for Exchange 2010 Project in Kotak.
14000 users from Exchange 2003 to 2010 have been migrated and involved in the same.
Lync 2010 have been installed successfully by vendor but same has been modifies as per customers requirement.
Configuring AD, Exchange servers as per customer’s requirement with OS level hardening.
Involve in MS AD RAP project at site and have been fixed the points were given by Microsoft.
Deployed TMG 2010 server for Kotak Group with multiple child domains authentication.
Deployed BES 5.0.3 for Exchange 2010 in Kotak Mahindra bank.
Managing 2003 and 2008 ADS.
Setting up Windows 2003/ 2008 Server, Configuration of file sharing permissions, User, OU, Groups account creation and maintenance of user accounts and data.
Backing up System state data, Database throughout the Microsoft Windows based Server in the Organization with Symantec Backup Exec 2012.
Handling exchange Server 2003, mailbox maintenance, backup administration and Second and third level trouble shooting.
Managing and Maintaining file Server (Windows Server).
Managing messaging exchange 2003 and 2010 infrastructure.
Taking care of exchange 2010 High Availability & Exchange Database.
Managing & maintaining Exchange 2010 Hub, CAS, & Mailbox Servers
Manage Exchange 2010 High Availability for Exchange database (DAG).
Cross forest Mail domain & user mailbox migration from exchange 2003 to 2010 servers
Administered change management related to server upgrades and software installation.
Prepared and maintained documentation of technologies, standards and procedures.
Managing and maintaining of Active Directory, multiple DNS, DHCP services for Kotak
Taking care of user, mailbox creation on exchange 2010.
Taking care of IronPort Incoming & outgoing Mail gateway Appliance like Policy creation, modification, Queues monitoring, etc.
Managing and maintaining Email Archival (Symantec Enterprise Vault)
Taking care of IronPort web proxy Appliance like Internet access Policy creation, modification, access restriction, etc.
Handling the Escalated calls and coordinating with vendor for the products at site.
Configured the High Availability for IronPort proxy and Email gateway servers as per customer requirement.
Taking care of Active directory & Exchange percussion in advance thru running ADRAP & EXRAP Tools
Demoting no. of ADC for Bank domain to switching the user authentication to nearest domain controller.
Demoted all old domain exchange 2003 servers after cross forest users and mailbox migration.
Microsoft Exchange
Managing/Administration of MS exchange server, front end and back end cluster servers.
Managing user Mailbox & Security policy of exchange server.
Taking full and incremental backup of exchange database and file system through Symantec Backup Exec server.
Maintaining reports of users’ mailbox quota size and servers’ status.
Domain Controller
Managing/Administration of domain controller windows server 2003.
Managing and maintaining DNS, DHCP, ADC and site.
Creation and deletion user IDs and assigning mailbox to user.
Assigning group permission to user on their practice and function basis.
Managing group policies on domain and OU level.
Taking backup of DC and System state from Backup Exec.
VMware
Managing/Administration of VMware ESX4/vShpere4 servers cluster with HA.
Converting physical machines to virtual machines of win 2000 server, 2003, XP, etc.
Creating virtual machines and templates for all Windows OS.
Deploying virtual machines from templates.
Assigning resources to VMs like Disk, RAM, Network, etc.
Managing around 80 VMs servers including production servers and developments servers
Monitoring and checking performance of all ESX servers and Virtual servers.
Migrating VMs and database from one server to other for load balancing.
We are the part of VMware ESX4 implementation.
Maintaining reports of all servers’ status and VMs details.
Symantec Backup Exec
Managing/Administration of Symantec Backup Exec 11D and HP/Tandberg library server.
Taking backup of windows server 2000, 2003 file systems and Domain Controller.
Taking backup of MS SQL database, MS Exchange database and NDMP servers.
Creating scheduling new backup jobs and managing existing daily and weekly jobs.
Restoring MS SQL (SAP) database for Disaster Recovery.
Restoring NDMP backed up data for data consistency.
Maintaining reports of backup jobs and status.
McAfee Antivirus
Managing/Administration of McAfee ePO4 antivirus server.
Centrally managing Antivirus and Anti Spyware 8.7 on client desktops and servers.
Centrally deploying Antivirus and Anti Spyware 8.7 on non-manageable desktop clients.
Generating customize DAT, engine, virus, etc. reports.
NetApp (SAN)
Managing/Administration of NetApp FAS270/2050 storage servers.
Creating and managing Volumes, Qtree, LUNs, Quota, snapshots and CIFPS shares.
Managing and maintaining SnapMirror between HO and site.
Taking NDMP backup from Symantec Backup Exec server.