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محمد سرور, Customer Service Representative

محمد سرور

Customer Service Representative·Innovative Concepts Company

Saudi Arabia

High school or equivalent, ثانوية

Work experience

Total years of experience: 4 years, 5 months

Customer Service Representative

January 2024 - Present

Innovative Concepts Company

Jeddah, Saudi Arabia

January 2024 - Present

• Assisted in upselling and cross-selling of company services.

Company industry:
Catering, Food Service, & Restaurant

Sales & Collection Representative

January 2022 - January 2024

Waqt Al-Rehla Company

Jeddah, Saudi Arabia

January 2022 - January 2024

• Built strong relationships with clients to ensure repeat business and referrals.

Company industry:
Events Management

Education

ثانوية عامة

January 2025

January 2025

High school or equivalent, ثانوية

Saudi Arabia

Skills

ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
PERSUASIVE COMMUNICATION
Intermediate
SALES
Intermediate
SALES
Intermediate
SELF DISCIPLINE
Intermediate
SELF DISCIPLINE
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate