Head of Technical Support and Operations
Government sector
مجموع سنوات الخبرة :13 years, 2 أشهر
Managing datacenter Infrastructures
Handling & Troubleshooting Servers, SAN & NAS Storages and VMware environment.
Update KFAFH Users and policy in Active Directory.
Participate for make same IT polices and form work.
Manage, plan & design Projects.
Creating RFPs
Projects managing as
o preparing new datacenter infrastructure passive component (Civil, cabinet, passive, fire
detection, AC and other related components)
o Replacing datacenter active components with new technology
o Building Disaster Recovery data center with passive and active infrastructure
o Creating new network infrastructure to isolate local and internet network include:
Network devices (Core, distribution and access switches), caballing (CAT 6 and Fiber),
Data center passive component (Civil, cabinet, passive, fire detection, AC and other
related components), Firewall systems and Servers Environment.
o Other related projects
Have good connection with vendors (Dell, HP, Cisco, Huawei, etc.) and other it Saudi
company providing services.
Participate in developing ICT strategy along with KPIs to be reflect on the facility strategies
and KPIs
Managing system support (data center) and technical support sections
Managing most of the IT department project as PM & PMO
Create the tenders for projects
Assist in creating the department long term plan
Making the plans for department equipment (hardware and software) needs
Other administrative work in the department
Supervising systems engineers and operators to monitor, maintenance
and troubleshooting data center hardware
Managing project related to data center hardware
Organize and develop the section work and hardware
A good ability with servers both Physical and Virtual
Dealing with VMware.
Dealing with XIV IBM storage
Using EMC Data Domain backup Solution.
Managing all data centers
Design and plan the disaster recovery data center project
• Create the tenders for projects
Supervising technical staff to maintenance and troubleshooting end user hardware
Managing project related to end user hardware
Design and apply help desk system for the department
Organize and develop the section work and hardware
Create the tenders for projects
SML & LE Account Management Officer
مهندس شبكات
Computer Engineer , my GPA : 2.13 out of 4.0