Retail and Sales Specialist
Saving Square Trading WLL
مجموع سنوات الخبرة :14 years, 7 أشهر
-Process sales transactions and handle customer payments.
-Monitoring of cash and card transactions. Involves cash counting and card settlements.
-Provide customer service, answering queries and resolving operational problems/ issues.
-Involve in Inventory Management.
-Provide sales and revenue reports needed by the management.
-Create and develop sales strategies to enhance business growth.
-Analyze, evaluate and assess sales territories of products and ensure targets are met.
-Recommend improvements and changes as appropriate to company sales policies.
Supervise the invoicing and AR processes and ensure that the billing and accounts receivable
objective are met on a timely basis.
Oversee the workload of Billing Associates and monitor status of all assigned clients.
Provide billing and revenue analysis and reports needed by the management.
Review and analyze revenue figures to rectify discrepancies with various supporting documents.
Respond to client inquiries and handle complaints regarding billing disputes.
Supervise and troubleshoot any situation that arises in the billing process.
• Ensure all receivables are properly recorded, monitored and promptly collected.
• Monitors month on month Overdue Balance vs. Total outstanding AR.
• Responsible on the preparation and analysis of monthly AR Aging report.
• Responsible on the approval of the sales invoices issued to customers.
• Maintains and update customer information in NAV as requested from sales department.
• Responsible on the checking of Discrepancy Reports (Corporate, Concession & Outright accounts) and ensure collections made for the month should be posted within month of collection.
• Ensure sales adjustment, debit and credit memo’s are posted within the given period.
• Responsible on the reconciliation and follow thru action points with Account Executives/ AR Team/ Customers based on the agreed timeline.
• Responsible on the checking of commission and incentives (Account Executives and Sales Agents) on a monthly basis.
• Preparation and review of monthly collection report.
• Ensure timeliness and accuracy on the submission of CWT certificates for the quarter and review of unreceived certificates.
• Ensure on time and accurate submission of Summary of Sales Invoices for the month (AR and Sales- Retail) for BIR compliance.
• Monitoring of sales posting (retail) in NAV is done regularly.
• Ensure cash sales are deposited and validated within 3 days from sale date.
• Responsible on the checking of Cash and Card collection.
• Checking of Bank Reconciliation and review of erroneous credits and JV’s (ensure correctness and tally with COA)
• Monthly checking and analysis of Monthly Sales Report (Retail).
• Preparation of monthly Cash Flow to be reported to Management.
• Responsible on the plantilla, people retention, delegation of task, coaching/ training, and overall supervision of work responsibilities.
• Responsible on the consolidation of monthly Financial Report submitted to to GM’s, Directors and Owners.
• Apply received cheques, cash and wire transfer from the customers against open and outstanding invoices. Verify and investigate any short payments after doing the reconciliation, and accordingly communicate with the customers for payments.
• Create & update customer master data by country, business channel and market segments.
• Assess and review customer credit applications. Assess current customer limits and suggest block/unblock limits.
• Recording of sales revenue, credit notes and expenses related to customer (ex. rentals, transportation, etc.)
• Maintain and monitors the sales and cost prices in the system (SAP).
• Maintain activity log of customer calls and correspondences as well as liaise with sales teams from businesses for non-routine credit issues such as in cases of promotions, rebates and marketing activities.
• Keep tab on the Del Monte AR aging report and delinquent account of customers through regular interactions with the sales teams from various business units. Ensure to decide and act upon the actions for such cases.
• Reconcile various accounts receivables subsidiary ledgers to General Ledger’s accounts. Generate and submit monthly statement of account to customers and ensure to follow-up for pending payments.
• Run the monthly provisions against the aging of the receivables. Ensure year to date reserve is sufficient to cover any risk.
• Prepare and submit weekly & monthly reports for the local and export sales with the total outstanding amounts per customer and market segment.
• Prepare and submit such other reports as may be requested for submission to the Finance Manager.
• Prepare statement of accounts, process sales orders to customer, PO, GRN, and sales invoice.
• Responsible for recording all accounts receivable and ensure accounts receivable are accurately reported and adhere to GAAP.
• Responsible for preparing and reporting of various schedules and reconciliations for the week, month-end and quarter-end closing process.
• Monitoring of billed/ unbilled receivables and updates the total collections from clients (weekly, semi monthly & monthly).
• Monitoring on the booking of corporate sales revenue.
• Process invoices and recording of collections & sales revenue if necessary.
• Responsible on the monitoring of the issuance of sales invoices and official receipts to branches and head office.
• Responsible on the approval of the invoices issued to customers.
• Maintains the customer master data in SAP (creation and deletion of customer information, updates credit limit & terms etc).
• Responsible of generating all related financial schedules from SAP (Systems Applications and Products in data processing).
• Analysis of sales revenue, receivables and collection (comparative reports).
• Provides monthly AR Aging report, DSO and analysis as needed by management, key stakeholders, President and CFO.
• Involved in audit to teams/ branches as requested by management and deemed necessary.
• Involved in the development and implementation of accounts receivable policies and procedures.
• Involved in projects and business process improvement implementations (trainings & cascading).
• Supervises/ oversees a team of accounts receivable associates in their performances. Coaching and mentoring of the team members with their performances and accomplish results through managing individual/ teams by developing and establishing effective controls, performance management, coaching and counseling, disciplining and ensuring associates have necessary resources in the performance of their job.
• Continuously recommend, introduce and innovate processes, systems and products by presenting facts analysis and impact of recommendation to immediate head.
• Manage all records and database for reference, research and report purposes. This may include but not limited to archiving, developing templates, enhancing reports, accuracy of data, and timeliness of submission and methods of data gathering.
• Actively participate in the retention, recruitment, manpower planning, skills development and training to ensure alignment of human capital in the achievement of business goals.
Education Level: Bachelor's / College Degree Education Field: Commerce Course: Bachelor of Science in Management Accounting School/University: University Of San Carlos Location: Cebu City Date: Jun 2004 - May 2008 Second Highest Education: High School Diploma School: Sto.Tomas School Location; Danao City Date: Jun 2000 - Mar 2004