Receptionist / Admin. Support
Media Watch Middle East
Total years of experience :9 years, 4 Months
Receptionist / Admin. Support
March 2011 - Present
Media Watch Middle East
Dubai Silicon Oasis, Dubai. U.A.E.
Main Responsibilities:
• Manage the Travel Desk including Visa processing, Ticket booking (business & Annual), Hotel Booking, coordinating with employees and travel agents to find the best deal with low fare
• Coordinate with the accounts for eligibility, billing, of air tickets and hotel, raising PO for the invoice of ticket or hotel, credit card voucher and maintain data for the ticket issue or hotel expense
• Meeting coordination including scheduling rooms, refreshments, teleconferences and visit requests.
• Encode and updating the annual leave, sick leave and business travel leave application tracker
• Handling Staff Medical Insurance (insurance card, medical reimbursement and other inquiry)
• Handle staffs issues and ensure timely resolution
• Handle Staff Attendance Report (generate the report from the system on to excel file and forwarded to the designated department manager)
• Order and distribute office stationary, office supplies, letter heads and business cards as per requirement
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individual
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, intranet, webex and other applications
• Handling staffs complaints encountered and directed to the manager if necessary
• Dealing with correspondence and writing letters as requested by Managers or employees
• Coordinates courier services and other shipments
• Liaising with clients, suppliers and other staffs.
• Delegating work to my team in their absence
• Devising & maintaining office systems to deal efficiently with paper flow.
• Provides a willing warm and timely response to all staffs requests.
• Maintains discreet and confidential attitude to all staffs information
• liaising with staff in other departments and with external contacts;
• sorting and distributing incoming post and organizing and sending outgoing post;
• organizing and storing paperwork, documents and computer-based information;
• Perform other duties instructed by director, managers/ department head
• Other duties may include: Company MD request and CEO & Directors request and managers.
Secretary / Receptionist / Administrative Assistant
October 2008 -March 2011
Sheffield Real Estate, Dubai, U.A.E.
Sheikh Zayed, Dubai-U.A.E.
Main Responsibilities: • Screening telephone calls, enquiries and requests, and handling them when appropriate;
• Ensure that all telephone calls and inquiries are answered and directed to the concerned person promptly using correct telephone answering skills.
• Welcoming and looking after visitors;
• Organizing and maintaining diaries and making appointments;
• Dealing with correspondence and writing letters, and taking dictation.
• Ensures all correspondence is filed in a methodical systematic basis.
• Reviews all incoming mail and prioritizes it before distribution.
• Producing documents, briefing papers, reports and presentations;
• Carrying out background research and presenting findings into subjects the manager is dealing with;
• Organizing and attending meetings, and ensuring the manager is well-prepared for meetings;
• Liaising with clients, suppliers and other staff;
• Devising and maintaining office systems to deal efficiently with paper flow;
• Organizing and storing paperwork, documents and computer-based information;
• Responsible for preparing the comparatative statements for the materials at site
• Responsible in maintaining employee's master file.
• Responsible for day to day office administration and organization.
• Perform other duties instructed by VP (Projects)
Administrative Assistant / Data Encoder
Emke Group of Company- Lulu Hyper Market LLC
Al Qusais, Duba-, U.A.E.
April 2005-September 2007
Main Responsibilities: • Reconciling invoices against local purchase order;
• Keeping track of purchase and sales stock's
• Perform warehouse ordering and Price Checking and making weekly inventory..
• Coordinates with the Store Keeper, suppliers and finance regarding invoices, product returns, sales discounts, overheads
• Posting good receipt note and good receipt voucher
• Prepared daily purchase order of fresh food products
• Prepared sales order and down payment for home deliveries
• Encoding daily in-house production, wastages and internal goods transfer & returns voucher.
• Updating and distributing price changes to every department
• Performs warehouse to showroom extraction once a day and distribute all the price changes before the showroom opening
• Issued barcodes to suppliers with proper documents
• Coordinates with the Purchasers for clearing dispute local invoices, clearing the negative stock due to duplication of codes and minus GP
Customer Service cum Cashier
EMKE Group of Company, Lulu Hypermarket
Al Qusais, Dubai-U.A.E.
September 2004 -April 2005
Main Responsibilities: • Attending customers need regarding with the product they are purchasing
• Coordinates with the store supervisor and manager regarding with our task assigned by them.
• Coordinates with the accounts regarding with cash and card shortages / overages
• Accurately handled large amount of cash.
• Operated computerized system, trained a new employee in professional customer service, store procedure, product lines.
• Processed returns & exchange on daily basis
• Minimize department costs through correct cash handling and correct bag packing procedures.
• Ensure that no goods are passed through the checkout without full payment being made for those goods.
• Performs clerical functions such as recording, receiving daily sales, preparing daily sales report and checking daily inventory.
• Ensures a high level of service standards, customer relations at all times.
• Handling guest complaints encountered and directed to the Duty Manager if necessary.
• Perform other duties as instructed by the Department Head.
Production Clerk
Soliman & Fajardo Steel Mill & General Contractor Services
C/O KM. 14 MC Arthur Hi-Way Malinta, Valenzuela City
Manila, Philippines
March 2003 - Sept. 2003
Main Responsibilities: • Writes production reports based on data compiled, tabulated, and computed, following prescribed formats.
• Maintains files of documents used and prepared.
• Coordinates the conveyance of information to respective operators.
• Monitors and communicates discrepancy report activity on a daily basis.
• Compile information, such as production rates and progress, materials inventories, materials used, and customer information, so that status reports can be completed.
• Examine documents, materials, and products, and monitor work processes, in order to assess completeness, accuracy, and conformance to standards and specifications.
1994-1998 Primary: PES, Calmay Elementary School Iloilo City, Philippines