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Ma Grace Ann Adaya, Receptionist/specialist

Ma Grace Ann Adaya

Receptionist/specialist·True care

Kuwait

Diploma, hospitality and tourism managem

Work experience

Total years of experience: 11 years, 10 months

Receptionist/specialist

April 2023 - Present

True care

Sabah as Salim, Kuwait

April 2023 - Present

Welcoming patients and visitors, answering telephone and inquiries
Scheduling appointments and keep those appoinments on time.
A hair specialist who has both a holistic and medical approach to treating conditions of the hair
and scalp.
Company industry:
Medical Clinic
Job role:
Administration

care/fragrance (Beauty Advisor\Supervisor)

January 2021 - April 2023

IFACE australian brand cosmetics/skin

Manila, Philippines

January 2021 - April 2023

Is an expert in makeup, and personal appearance.
Introduce complimentary services to the client and assist to uplift the average basket sales.
Assist and guide clients on the most appropriate range of products,
according to their needs and skin type.
Make sure to set example and be a role model at all time.
Have focus on achieving the stores services target.
Company industry:
Retail & Wholesale

Receptionist

November 2018 - September 2020

Shangri-la The fort manila hotel

Manila, Philippines

November 2018 - September 2020

Welcome and check-in guests, warm and professional first impression.
Kindly and promptly address guest inquiries, request, and concerns.
Provide information about hotel services, amenities and local attractions.
Use hotel management software for check-ins, check-outs, and guest information, answer and
forward phone calls
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Receptionist

June 2016 - October 2018

Legacy hub restaurant Singapore

Singapore

June 2016 - October 2018

Assisted with organizing and coordinating special restaurant promotions.
Ensured all guest interactions were handled with care and professionalism.
Coordinated with kitchen staff to manage special request.
Provided support for restaurant events and special occasions.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

beauty advisor

January 2014 - January 2016

SM Watson (Asia Pacific Cosmetics corp.) IN2it brand

Manila, Philippines

January 2014 - January 2016

drives store revenue by providing excellent customer service, assisting with product selection,
and processing transactions.
Key responsibilities include greeting customers, offering product knowledge, upselling, managing
inventory, and maintaining a clean store environment.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

Hospitality and

September 2025

September 2025

Diploma, hospitality and tourism managem

Kuwait

st franciss caraciollo culinary academy

October 2022

October 2022

Diploma, hotel and restaurant services

Philippines

Alitagtag college

January 2012

January 2012

High school or equivalent, college graduate

Philippines

Skills

Receptionist
Expert
Receptionist
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
JOB INTERVIEWS
Intermediate
JOB INTERVIEWS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PROJECT MANAGEMENT SOFTWARE
Intermediate
PROJECT MANAGEMENT SOFTWARE
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
SALES
Intermediate
SALES
Intermediate
TOURISM MANAGEMENT
Intermediate
TOURISM MANAGEMENT
Intermediate

Training and Certifications

Certifications
(nc2) Bread and Pastry Production Passer Airline Ticketing