MA LOURDES ENCARNACION, Executive Secretary

MA LOURDES ENCARNACION

Executive Secretary

Security Forces Hospital

Location
Saudi Arabia - Riyadh
Education
Master's degree, Educational Managment (21 Units Only)
Experience
32 years, 10 Months

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Work Experience

Total years of experience :32 years, 10 Months

Executive Secretary at Security Forces Hospital
  • Saudi Arabia - Riyadh
  • My current job since August 2010

􀂙 Responsible for the secretarial aspects as assigned by the Chief of Pediatrics.
􀂙 Perform necessary tasks including receiving telephone calls, respond to correspondence, and maintain office scheme and typing.
􀂙 Observe courtesy and care to any patient/visitors, and direct as appropriate.
􀂙 Take minutes of meetings, transcribe material using a word processor and distribute minutes to designated personnel.
􀂙 Maintain filing system to meet the needs of the office, to be able to retrieve materials as and when needed.
􀂙 Comply with the standard laid down by the approved International Accreditation Standards.
􀂙 Through the chain of command and/or occurrence variance report, identifies any
occurrence not consistent with the operation of the Hospital or standard of service for patient, employees or visitors and situations that put patients, staff or visitors at risk for injury or harm.
􀂙 Work with all Pediatric physicians - performing clerical duties, appointments, meetings and other tender inquiries of a more complicated nature.
􀂙 Responds to the needs of staff in emergent situations
ô€‚™ Handling patient’s queries, and liaising with other healthcare staff.
􀂙 Interacts with patients and families to meet needs.
􀂙 Maintaining details of certain budgets, ordering stocks of stationery.
􀂙 Booking resources such as rooms, audio-visual equipment and refreshments for
meetings and other events to assist as needed.
􀂙 Perform other applicable tasks and duties assigned within the realm of my knowledge, skills and abilities.
􀂙 Maintain high level of confidentiality at all times.
􀂙 Demonstrating a high level of competence.

Executive Secretary/Secretary at Security Forces Hospital
  • Saudi Arabia - Riyadh
  • October 2001 to August 2010

􀂙 Perform responsible and technical secretarial and administrative assistance to assist
in the daily operations of the Nursing Department.
􀂙 Assist with the administrative details.
􀂙 Perform Administrative Assistant's duties in her absence.
􀂙 Assist Administrative Assistant and department personnel with various
administrative matters as assigned.
􀂙 Prepares production of meetings, agendas, assuring proper content, format, order
and supporting documentation.
􀂙 Attend meetings as required and records proceedings. Maintains minutes file.
􀂙 Provides assistance to the hospital staff as needed in coordination of requests and
activities.
􀂙 Assist Managers and staff members with conference and travel arrangements,
preparing letters, correspondence and a variety of general secretarial duties.
􀂙 Act as receptionist, answer phones and direct appropriate individual; exercise
discretion in providing information and assistance.
􀂙 Assist with the maintenance of the Directors calendar, input meetings, conferences,
travels and other calendar data within the department/hospital/outside the
hospital.
􀂙 Enters a variety of data into the computer system including absence reports, work
orders, overtimes, terminations, etc.
􀂙 Arrange and prepare equipment needed for the in-services or lectures as scheduled.
􀂙 Takes and transcribe dictation including information regarding confidential matters
as required in a prescribed manner.
􀂙 Compose effective correspondence independently.
􀂙 Operates computer and peripheral equipment to maintain records to generate lists,
reports and other materials.
􀂙 Utilizes word processing and other software; operate a typewriter, FAX machine,
tape recorder and photo copier.
􀂙 Maintains proper inventory of office supplies, requisition needed supplies and
obtain authorized signatures.
􀂙 Establish and maintain cooperative and effective working relationships with others.
􀂙 Analyze situations accurately and adopt an effective course of action.
􀂙 Prepares internal forms and forward for proper processing.
􀂙 Understand and work within scope of authority & meets schedules and time lines.
􀂙 Confidentially work with discretion.
􀂙 Effectively communicate in English both oral and written.

Other Duties and Responsibilities:
ô€‚™ Initially did the Department’s website and update as needed.
􀂙 Update computer database of the department.
ô€‚™ Prepares the Department’s Annual proposed Budget (Yearly).
􀂙 Has work with CQI Committee of Nursing Department.
􀂙 Assist in the studies made/conducted by the CQI Committee.
􀂙 Does statistical concerns of the department as needed eg. QI Focus Studies,
Department’s studies eg. Workload measurement, Sick Leave and Overtime.
ô€‚™ Encoded patient’s response on the Diabetes Study of the Ambulatory Team (OPD)
and did the statistical result of the study.
􀂙 Collated and do the statistical results of the monthly Nursing Orientation
evaluation.
􀂙 Work and follow-up the daily e-census of the Department of Nursing (in-patient).
􀂙 Responsible to communicate with IT Department the electronic issues of the
Nursing Department.

Secondary School Teacher at Department of Education
  • Philippines
  • August 1991 to September 2001

􀂙 Conduct an organized and professional classroom.
􀂙 Teaches subject area according to curriculum guidelines specified by the Department of Education.
􀂙 Maintains curriculum evaluation and development to meet the needs of the students.
􀂙 Working to serve the various learning styles and needs of the students.
ô€‚™ Implements curriculum instruction in a manner consistent with department’s mission statement, including understanding, modeling and fostering independent thinking skills, creative problem solving and abstract reasoning. Shows empathy
and understanding to students.
􀂙 Assess student performance frequently and objectively.
􀂙 Facilitates resolution of problems that might arise with students and parents.
􀂙 Encourages parents to be contributors to the classrooms as volunteers.
􀂙 Continues intellectual and professional development in primary academic
discipline.
􀂙 Provide leadership to select extracurricular school activities.
􀂙 Act as teacher liaison to select the committees and/or participate in the open enrollment process.
􀂙 Maintain a plan book of daily instruction based on curriculum guides and emergency plans in the event of illness.
ô€‚™ Establish and communicate student’s well define objectives for each lesson, including related projects and activities.
􀂙 Responsible for instructional program and utilization of teaching methods which consider the individual needs, interest, abilities and maturity levels of students.
􀂙 Attend staff meetings, in-services programs and serve on committees as requested.
􀂙 Supervise, evaluate and provide work assignments to assigned instructional assistants and/or student teachers.
􀂙 Responsible for own involvement as contributing member involving group decision making and the development of a positive, cooperative building environment.
􀂙 Evaluate and provide individual student progress on a regular basis and keep requisite records. Justify promotions, retention and special program
recommendations.
􀂙 Identify and refer unusual student behavior to appropriate specialists; report to the nurse any injury or illness to a student or self.
􀂙 Responsible for enforcing building approved discipline plan.
􀂙 Responsible for the supervision of students at all times.
􀂙 Knows and observe school policies and procedures.
􀂙 Account for school property as required.
􀂙 Follow school regulations regarding emergency procedures.
􀂙 Report to work daily at times assigned and remains on duty through time prescribed.
􀂙 Meet with parents as required advising them concerning student needs and progressing.
􀂙 Responsible for performing duties which protect the health and safety of students and employees.
􀂙 Responsible for performing other job-related duties as assigned by the Principal.

Education

Master's degree, Educational Managment (21 Units Only)
  • at Polytechnic State College of Antique
  • March 1998

Masters of Education Major in Educational Management 21 Units Only

Bachelor's degree, Education (Mathematics)
  • at Saint Anthonys College
  • May 1990

Graduated

Specialties & Skills

Microsoft Office
Computer Skills

Languages

English
Expert

Memberships

Professional Board Examination for Teachers
  • Teacher
  • September 1999