Receptionist
The Diplomatic Club
مجموع سنوات الخبرة :15 years, 3 أشهر
Caring all daily reception duties starting from opening shift, following checklist, till closing shift procedures
Caring all cashiering jobs like Posting payments, issuing invoices, receipts, following revenue sheet, float handling and coordinating with General casher for the reimbursements
Handling all guest direct relations, escorts, and shows around.
Operating the telephone system, transferring calls and handling massages
Following all our office procedure for electronic and manual filling systems
Responsible for membership and making, membership files and Data encoding
Making daily room allocations check in and check out.
Help colleagues of the VIP lounge access of Doha international airport and coordinating between VIP guests, airport, and the ministry of foreign affairs.
Handling key system, safe key system, and office logs and logbooks
Operating all office tools like fax machine, printer, scanner, copier, lamination machine, binding machine, credit cards ( manual and electronic)
Welcoming and training new colleagues.
SPA/RECREATION Receptionist
The Diplomatic Club, Doha Qatar (The Ministry of Foreign affairs)
P.O Box 3395
February 2010 - till present
Over all tasks: Handles the opening and closing procedures and operation of the Spa/Recreation.
Task:
Providing administrative report to the recreation manager (assist in making schedule, reports urgent task to be done and make opening speech for events).
Received online, telephone and walk in guest bookings.
Handle the cashiering
Assist guest and members on the day to day basis.
Facilitate guest and members on their suggestions and complains.
Provide information to guest and members about the Spa/Recreation's programs and services.
Provides opening and closing reports (Written and cash reports).