Front Office Associate
WATERCOLORS BORACAY DIVE RESORT
Total years of experience :10 years, 6 Months
Responsible for telephone and email inquiries.Handles reservation for room accomodations.Serve as the first habd contact to welcome and receive the guests warmly. Filing of important informations of inhouse guests.Generating weekly and monthly reports. Helps out in settling guests payments.
Responsible for answering all incoming telephone calls courteously, receiving and welcoming both walk in and scheduled appointment guests. Provides informations on the services being offered. Receiving payments from the guests.Filing important informations of guests for future references. Making outgoing calls to client for the promotional offers.
- Responsible for selling ready to wear clothes in retail and wholesale.
- Assisting and understanding the clients professionally and providing suggestions for the latest trends that would fit their needs and satisfaction.
- Settling and accepting payments from the customer.
- Verify and handles incoming and outgoing deliveries.
- Maintaining cleanliness and making sure that the display areas are properly organize.
- Greeting and providing assistance to the customers
- Suggesting latest trends and ideas to the customers that would meet their expectations and satisfaction.
- Accepting payments
- Replenish display area and maintaining cleanliness to the whole area.
- Inventory of stocks
- Performs clerical tasks such as encoding, data compilation, updating files and preparing reports.
- Prepares and stores confidential files and processes.
- Coordinates the department activities via email.