Ma. Belinda Diaz, Document Control

Ma. Belinda Diaz

Document Control

Atkins Middle East

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Foreign Service/Major in International Relations
Experience
25 years, 8 Months

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Work Experience

Total years of experience :25 years, 8 Months

Document Control at Atkins Middle East
  • United Arab Emirates - Abu Dhabi
  • My current job since April 2012

Manage the Incoming Register for all incoming correspondences from client & contractors.
 Manages Transmittal Register for all our outgoing documents, monitoring and archiving once stamped received by clients.
 Manages the Outgoing Register for all outgoing correspondences to clients.
 Handles Reports & Drawings. Editing, cross checking & formatting according to Document Control procedure

Sales Support Assistant/Secretary at Dulsco
  • United Arab Emirates - Dubai
  • My current job since March 2013

Organizing travel arrangements and hotel bookings
 Organizing fleet management
 Prepare and arrange gate pass
 Receives and stamps incoming documents and
distribute
 In charge of couriers incoming and outgoing
 Handles insurances for employee’s addition and
deletion.
 Preparing LPO using SAP software.
 Preparing letters and requisitions of office supplies.
 Prepares sales coordination reports and submittals for UAE.
 Takes Minutes of the sales meeting
 In charge of customer survey and sales reports
 Booking meeting rooms.
 Handles dealers inquiries.
 Coordinator for Dealers in Oman, Qatar, Bahrain and
Kuwait
 Ensures quotations are made in timely manner.
 Maintain working relationship with the Country
Manager of sales & sales personnels.
 Maintains tracking reports and prepares weekly
reports for pending offers

Secretary/Receptionist/Document Control at ehaf consulting engineers
  • United Arab Emirates - Abu Dhabi
  • August 2008 to March 2012

Manage the company switchboard (PABX) and handle all incoming calls. Respond politely & promptly to customer queries. Handle client’s complaints and resolve.
 Re-direct calls as appropriate and take adequate messages when required.
 Manage the front office by welcoming and assisting guest & offering them refreshments. Referring them to appropriate members or staff.
 Keeping the reception area tidy and offering them reading materials for waiting visitors.
 Answering face to face inquiries and providing information when required.
 Maintain and update Contact list of Clients and Staff.
 Receiving and sorting incoming letters, courier packages and other documents.
 Receives, screens and reply to emails.
 Booking meeting rooms.
 Organizing travel arrangements.
 Acting as initial contact for interviewees.
 In charge of office supplies to ensure that are available when staff needed.
 Prepare and manage correspondence, letters, memo and reports.
 Maintain up to date filing system to ensure that documents are available when needed.
 Prepare and manage correspondence, reports and documents
 Receives and stamp incoming documents.

Responsibilities - Document Control (Reporting to Project Managers)

 Provide and Assist administrative support to Project Managers and Project Teams.
 Create, maintain and format documents relating to RFP/Tenders & projects.
 Sort and distribute received documents from Site offices, Head office, Contractors and Suppliers.
 Maintains, updates and safe keep incoming/outgoing documents according to reference number & filing system.
 Storing and archiving of incoming/outgoing correspondence, specifications, RFI’s, drawings, programs and other related documents for easy retrieval.
 Receives and register documents, letters and stamps received according to office & site procedure (like transmittal, material/shop drawing submittal, daily report, method statement and others.)

Senior Telephone Operator at China Banking Corporation
  • Philippines
  • July 1997 to May 2007

responsible for operating the meridian console 1 attendant to telay incoming/outgoing calls;answers inquiries and direct calls to specific unit/or person concerned;places domestic/international calls;reports cable troubles, console malfunction, crosslines among other technical problems affecting telephone system;maintains and updates bank products and services guidelines to enhance job knowledge;ensures that service level standards, policies and other directives issued by the OIC are complied with for efficient anf effective telephone service;processes Statement of Accounts on a monthly basis.

Education

Bachelor's degree, Foreign Service/Major in International Relations
  • at Lyceum of the Philippines
  • October 1994

Specialties & Skills

Customer Service
General Office Duties
Microsoft Office
International Level
Microsoft Office
SAP Software

Languages

English
Expert
Arabic
Beginner

Training and Certifications

ACONEX BASIC/BULK PROCESSING (Training)
Training Institute:
ACONEX BASIC/BULK PROCESSING
Date Attended:
June 2009

Hobbies

  • cooking
  • arts and craft