Business Continuity Manager
IQVIA
Total years of experience :14 years, 2 Months
- Spearhead the Global BC / DR Program in a full cycle capacity, through current state assessment, planning, designing and implementing.
- Assist stakeholders in the development of a BC Strategic Plan, including creation of site operational threat assessments, site operational risk assessments, prioritized predict risk assessments, risk mitigation plans, dependency mapping, recovery tasks, vendor contact list, maintenance procedures, maintain document classification requirements in accordance with laws and requirements in over 120 countries, territories, and unions.
- Led the attainment of ISO 27001, 20000, SSAE16 and steer ISO 22301 implementation and certification for domestic and international (global) data centers.
- Providing support for customer audits, SOC II audits, FDA inspections and external auditor requests.
- Assist stakeholders in the development of a BC Strategic Plans, including creation of site operational threat assessments, site operational risk assessments, prioritized product risk assessments, risk mitigation plans, dependency mapping, recovery tasks, vendor contact list and maintenance procedures.
- Directing compliance for business-critical applications for IT DR plans, site IT DR plans for facilities, Corporate Data Centers (c.a. 30 000 corporate servers) IT DR plans, which have strengthened the overall continuity of the organization in a regulated environment.
Key accomplishment
- Dramatically reduced the enterprise service risk and security issues.
- Personally authored several disaster recovery plans and conducted (DR) exercises.
- Directed and managed projects in man capacities including, Business Continuity, Business Resiliency, Disaster Recovery, DC Migration and IT Resiliency.
- Customized Crisis Communication plans and provided briefing to senior leaders.
Key words
SOC II, SSAE16, Lean/Six Sigma, 27001, 22301, 31000, FDA, GxP, HIPAA, Infrastructure as a Code (IaC), Cloud Infrastructure, Microsoft Azure.
SOX, KCT, IAM Architecture, SABSA, Risk Management, IAM TOM, Operating Model, innovation.
Major contribution:
Built and managing IAM Center of Excellence team for ING Group Services. Identity & Access Management including entitlements for most critical applications, identity for about 52 000 users, plus non-personal accounts.
Software engineering and security architecture design for multi-factor authentication for ING Netherlands. Infrastructure including about several thousands functional and non-functional user accounts, millions entitlements for critical applications.
Security programming, risk analysis, IAM and related security subjects, business continuity, disaster recovery, site reliability engineering. Working on innovation as well as a problem solver for complex issues.
Used Technologies and Frameworks:
• Programming state machines, VBScript, RSA Aveksa, IAM (Identity & Access Management), security scanning, innovation like multi factor authentication, biometic authentication, cloud computing and distributed systems, WebSphere, TAM ESSO, ISIM, Oracle, Mainframe, Citrix (XenApp), Soll Matrix, SCRUM Agile, advisor for information security architeture, providing trainings.
Major contribution:
• Cybersecurity concept development
• Risk model development
IT Security management for FIS Germany and FIS clients like ING-Diba, AAB, BHL, IHB, Merck Finck, Opel Bank (GMAC) etc. Performing business impact analysis, innovation for information security and compliance, vulneraibility scanning review, reliability engineering.
Risk analysis, risk management, security programming, advisor for cryptography, IAM and related security subjects, business contiuity, disaster recovery, site reliability engineering. Monitors and communicates regulatory changes that impact FIS poducts, processes and business activities, working on innovation for bank like web, block chain, mobile computing etc.
Used Technologies
• RSA Archer, RBAC, IAM, security scanning, innovation like block chain, cloud computing and distributed systems, Jboss, apache, Tomcat, Oracle, Soll Matrix, firewall architecture, aplication migration to the cloud, reliability engineering, ClearCase, TOGAF, SABSA, advisor for software engineeris for secure developing and testing, trainings from site reliability engineering.
Major Contribution
• Performed Business Impact Analysis, Created Business Continuity Plans, Created Disaster Recovery Plans for major banks in Germany.
• Introduced ISO22301 in company German region.
• Initiated introduction of ISO27001
• Managed involved department's processes
As technical instructor delivered technical trainings for IBM and education partners LearnQuest, GlobalKnowledge. Tranings including databases, systems, bigdata, security. Systems design and consultancy related to enterprise architecture, systems design & information security. Specialized in TOGAF, BigData and cloud computing.
Used Technologies and frameworks
• Apache Spark, Hadoop, programming block chain in IBM HYPERLEDGER FABRIC, IBM Bluemix, Java, IBM C/C++, Websphere, apache (IBM Http server), DB2 BLU, performance tuning, IAM, Jboss, Mq Series, IBM Integration bus, Docker, Bigdata and distributed computing subjects, IBM Biginsite.
Major Contribution:
• Added BigData Services to company portfolio
• Addedd Cyber Security services to the company portfolio
• Delivered several technical trainings from latest technologies to clients
Developed components and performed systems integration of complex identity management and governance system. Implemented role-based provisioning system for a huge number of groups, entitlements and user accounts. Performed data quality check (validity, integrity, quantification, internal data consistency and validation if the data represent real world). Lead service introduction process.
Major Contributions:
• Designed and developed accounts/multi-entitlements collectors and systems connectors for the enterprise infrastructure.
• Implemented the system (for 52 000 users) on-time with acceptable quality.
Designed and developed tools, including automation of software deployments, versions control, and system verification. Translated non-functional requirements into the architecture and systems design. Established strategy, high, mid and micro level deployment plans for the project team. Provided mentoring on best practices and processes. Educated and ensured that team follows processes.
Major Contributions:
• Automated, builds and source code management of 2, 5 million code lines.
• Reduced deployment time (1800 deployment tasks a year which was done before manually)
• Improved verification process and reduced production errors.
• Integration Architect and Lead for German clients Lottery Thuringen and Sachsen Lotto.
Direct ongoing specification, development, and testing for the deployment and configuration procedures for pre-production and productions environments. Oversee validation of launch scenarios and initiate the application design phase of changes as needed. Identify impacts of new and altered applications to ensure quality expectations were maintained. Manage and supervise scheduling, local and regional disaster recovery initiatives, and technical security and configuration procedures.
Major Contributions:
• Implemented processes to improve system stability and decrease number of problem resolution incidents.
• Introduced project management standards to lower overall time to successfully implement new projects while meeting strict deadlines.
• Defined new processes for Key Performance Indicators (KPI) and created and prepared design of Standars Operation Procedures (SOP).
• Successfully fulfilled the system stability guard for Euroclear. The assets Euroclear hold are valued at €27.5 trillion. The total value of securities transactions settled by the Euroclear group is over €675 trillion per annum.
Used technologies and frameworks:
• SWIFT, SAG, TARGET2, T2S, SEPA, ESES, XPS, CA-7, XPS, LEAN, ITIL, TOGAF
Major Contributions:
• Collaborated in multiple e-Commrce projects, including gold stock for Detailresults (transation and payment system for shops in the Netherlands) and financial system for D-Reizen (travel company).
• Designed and managed on-line data migration for large and complex mission critical datacenter environment.
• Designed, planned, managed risk analysis and acceptance and led on-line reconfiguration of critical applications.
• Lead on-line data migration for Phillips.
Managed architecture design, vision, principles, development and launch of virtual environment for a new enterprise infrastructure based on VIOs and micro-partitioning. Monitored infrastructure and service areas to ensure quality control standards were executed. Introduced best practice in modeling, simulation and testing to validate design and selected products. Led standardizing of complex process and IT systems. Introduced creation and architecture of new solutions for clients and created and maintained PDW (Project Development Worksheet).
Major Contributions:
• Implemented the infrastructure for Department of Eduction and Science - the biggest Oracle environment in Ireland.
• Managed project for Bombardier Belfast: complex enterprise environment.
• Provided consultancy and initiatives for enterprise business in Ireland like FirstFriends, Wyeth, Norkom Technologies, Coca-Cola, AIB, Bank of Ireland, BT, and Ericom.
finished with distinction