Marvin Banda

Developed brand strategy and positioning for IT/office solutions, increasing brand awareness and inbound leads by 45% Planned and executed B2B marketing campaigns targeting banks, schools, and government, securing 8 corporate contracts worth K1.2M Managed digital presence and customer communication, improving client retention rate to 92% Conducted market research and competitor analysis to identify new market segments in Southern Province Managed marketing budget and coordinated with sales team to align campaigns with revenue targets

Developed and executed B2B marketing programs that increased brand awareness and sales by 38% Led sales and marketing team of 6 agents to achieve 112% of quarterly performance targets Identified new business opportunities and expanded client base across Lusaka, Ndola, and Kitwe Built and maintained strategic customer relationships with 50+ corporate clients

Processed average of K500K+ daily transactions with 99.8% accuracy and zero cash discrepancies Cross-sold banking products to 200+ clients monthly, contributing to branch deposit growth Assisted customers with account opening, loans, and forex, achieving top 3 teller sales ranking Handled customer complaints and resolutions, maintaining high customer satisfaction scores

Planned regional sales strategies that grew solar product sales by 45% year-on-year Supervised branch managers and field sales teams across Southern Province Analyzed financial performance and prepared reports for HQ, improving operational efficiency Built relationships with distributors and clients, reducing customer churn by 25%

Sold and distributed water pumps, tanks, and solar solutions across assigned regions Managed 60+ customer accounts, ensuring 95% on-time delivery and satisfaction Coordinated sales activities and processed orders worth K800K+ monthly Trained and supported 4 new sales representatives, improving team productivity