محمد ياسر

« Proven customer support experience or experience as a
Client Service Representative
« Track record of over-achieving quota
« Strong phone contact handling skills and active listening
« Familiarity with CRM systems and practices
« Customer orientation and ability to adapt/respond to
different types of characters
« Excellent communication and presentation skills
« Ability to multi-task, prioritize, and manage time effectively
« High school diploma
«Provide accurate, valid and complete information by using
the right methods/tools
«Meet personal/customer service team sales targets and call
handling quotas
«Handle customer complaints, provide appropriate solutions
and alternatives within the time limits; follow up to ensure
resolution

« Strong customer service skills, including assessing customer
needs, adhering to quality standards, evaluating customer
satisfaction, and making the proper adjustments or
corrections.
« Excellent active listening skills and ability to give my
complete attention to patrons during busy times.
« Demonstrated service orientation; always looking for
opportunities to serve patrons and assist other employees.
« Effective at multiple point of sale software systems.
« Patient and compassionate when serving patrons, making
them feel at home at the establishment in which they are
eating.
« Solid background in organizing other wait staff and hosts,
coordinating my responsibilities to ensure a smooth flow of
service

« Invited customers into the restaurant in a friendly manner
and seated them at appropriate tables.
« Instructed guests on menu specials, took food and beverage
orders, and answered any questions which may have arisen.
« Paid close attention to dietary and allergic restrictions and
remained clean and hygienic throughout all shifts.
« Recommended perfect beer and meal pairings according to
customer tastes and fish of the day.
« Seated customers in a 150-guest dining establishment at the
bar or in the restaurant as requested.
« Informed dining guests on steak specials and happy hour bar
offers.
« Took food and drink orders from customers and delivered
them when appropriate.
« Bussed tables and reset place settings quickly and
effectively.