Receptionist
Crossroads Advertising
Total des années d'expérience :4 years, 5 Mois
• Assist in creating request letter and memos using MSWord, merging documents for mailing, and entering data into a customer relations database.
• Maintain the general filing system and file all correspondence using spreadsheets.
• Assist the companies with payroll, bookkeeping, receivables collection, and a variety of other office tasks.
• Answering client and public inquiries about the company, and directing to appropriate contacts.
• Answering incoming calls, and relay messages or arranging appointments for guests to meet with company staff.
• Conduct in planning and preparation of meetings and conference calls.
• Maintained regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Executing administrative services and monitoring the supplies and equipment.
• Performing other related duties as required.
• Monitored and reported on activities and provide relevant management information.
• Carried out market research, competitor and public surveyed.
• Typed and word-processed various documents and information.
• Managed, organized, and updated relevant data using database applications.
• Communicated and provided information by relevant methods internally and externally to assist and enabled organizational operations and effective service to connecting groups.
• Filed data and performed other routine clerical tasks as assigned and for other group as needed.
• Greeted customers as they arrived at the restaurant.
• Maintained an accurate record of the restaurant seating chart and determines the best placement for guests according to the wait staff coverage available.
• Guided restaurant guests to their tables for seating and presented them with menus.
• Took customer orders for drinks, appetizers, entrees and dessert items.
• Answered phone calls for the restaurant and accepted and recorded reservations in the reservation log book.
• Served deliver all requested items to the table and ensured restaurant patrons were comfortable and taken care of throughout the meal.
• Delivered the check at the close of the meal and took the customer's payment in the form of cash or credit card