Administrative Assistant
RTI International
Total years of experience :3 years, 7 Months
• Interacted professionally with teachers, coaches, and CSOs by phone or in person and earned a reputation as a resourceful problem solver with high integrity.
• Implemented a purchasing procedure that reduced weekly office supplies expenditures from Kes.10, 000 to Kes.8, 000, while maintaining adequate stock.
• Planned events and department activities for 50+ packs by acquiring venues, developing guest lists, organizing materials and logistics, and sourcing catering services.
• Supervised a team of four support staff, ensuring that they paid explicit attention to the organization’s policy.
• Managed petty cash and paid office utilities on time.
• Achieved an 80% reduction in the delay of the delivery of books to schools by coordinating between 300+ CSOs and teachers, as well as drivers during shipment.
• Managed the clerical needs of about 30 employees, including administrative support, file management and stationery supplies.
• Coordinated both internal and external organizational events, including travel and accommodation arrangements for the HI staff.
• Managed complex calendar with a focus on the proper allocation of the Field Administrator’s availability.
• Raised three departments' Requisitions, processed RFQs and LPOs and purchased supplies.
• Negotiated contracts with local suppliers under the guidance of the field administrator to provide the best value and to develop a long-term relationship.
• Received incoming stock items for storage, which involved inspecting and checking for quality and quantity against Purchase Orders.
• Streamlined operations by organizing files and documents to implement improved workflow.
• Made calls to customers, listened to and responded to their needs and concerns 45% faster than the previous company’s average.
• Facilitated timely deliveries, maintaining high customer satisfaction and building brand reputation.
• Maintained inventory data and accuracy through physical stock-taking and reconciling discrepancies.
• Prepared necessary financial documents including; Order Notes, Delivery Notes and Invoices and followed up to ensure timely approval.
• Monitored stock cards and initiated requisition whenever the stock reached the reorder level.
• Reduced dead stock and stock returns by streamlining the FIFO technique, which brought in a 20% increment in revenue.