Regional Growth Manager
TATA 1mg Healthcare Pvt. LTD
Total years of experience :11 years, 0 Months
• Successfully conceptualized, built and owned the Corporate Health solutions Regional P&L and integrated with the core businesses of TATA 1mg lines of Pharmacy, Diagnostics and TeleMedicine
• Directed a team of 6 members (KAMs and Sales Managers), responsible for managing large enterprise accounts, delivering $10M in annual revenue by selling tailored solutions to existing and new clients
• Clocked a sustainable revenue of INR 85 Cr in the debut FY(2023-24) and with an ARR of INR 135 CR with 5% contribution margin.
• Covered 1 million+ lives in 3 years by signing up contracts with 70+ corporates on subscriptions for care plans & Health checkups, 5 large Corporates on Concierge and 3+ corporates on Occupational Health services.
• Established and fostered key partnerships with healthcare providers and institutions, contributing to a 25% growth in strategic alliances & clocked 85% retention rate with existing clients which was highest within the team.
• Acquired & managed key brands such as HCL, Aditya Birla, TVS Motors, Mahindra, TATA AIA, Airtel, Siemens .
• Developed and promoted employee wellness programs, leading to a 35% increase in participation among client
organizations.
• Recognized with "Best Performance Award" in the debut FY(2023-24) with 100% variable payout for consecutive 3 years .
• Collaborated with clinical, legal, technology, supply chain and Operations functions to create 3 Condition Care programs for large enterprises. Care plans include Weight loss management, Hypertension, Pregnancy & Diabetes
• Worked with clinical and technology functions to build the Health Risk Assessment (HRA) module for organizations.
Key Skills: P&L Ownership Business Development Account Management Corporate contract negotiation Strategic Partnerships Revenue Growth Strategies
• Business expansion by successfully on-boarding 25+ New Corporate & 15 Hospitals to existing network.
• Led market expansion initiatives, increasing Company footprint in the region by 15% through effective market penetration strategies.
• Networking Via Industry events & trade shows to build relationships and generate leads, resulting in a 30% growth in prospect pipeline.
• Pioneered & Executed high-impact partnerships between Flipkart & White cross, resulting in the Highest revenue deal for the year . $100K per year.
• Cultivated strategic partnerships with Insurance Brokers, resulting in a 15% growth in Business and a wider reach in the community.
• Assured future profitability through performance reviews and routine discussions on competencies and achieved results.
Key Skills: Farming & Hunting | Partnership Building | User Engagement | Negotiations
• Franchise Operations & Management of 45 Centers across India with downline of 5 Area managers, 3 Marketing, 1 HR & 120 Club staffs.
• Developed and executed targeted business development strategies with “Growfitter” resulting in a 25% increase in membership sales within the first year.
• Orchestrated operational processes and efficient staffing models, leading to a 15% reduction in operational costs while maintaining service quality.
• Achieved a 10% growth in brand visibility through key partnerships with fitness influencers.
• Increased class attendance by 20 % through the development and implementation of new fitness programs.
• Initiated and managed a member retention program, contributing to a 18% increase in member retention rates.
• Directed the launch of a new Fitness club, managing logistics and ensuring a successful opening event, resulting on a average 30% increase in new membership sign-ups.
• Successfully strategized and led a Franchisee leadership initiative with a outcome of Increased Revenue by 40% of Non Performing outlets.
• Nurtured strong relationships with Franchisee owners and team staffs, contributing to increase in referral business and client retention rates.
Key Skills : Operations Management| Franchise Relationship Building | Team Management | Program Development | Marketing & Promotions | Event Management
• Orchestrated the successful launch of 2 New Hospitals & 5 clinics. Streamlining day-to-day operations, resulting in operational break-even within 15-19months time frame.
• Directed sales growth by 30% through the successful onboarding of Inhouse Doctors & Visiting Consultants both Gynecologists & Pediatrics.
• Successfully led a multidisciplinary team of 5 Hospital & clinic managers with total staff of 85 people. Implemented a patient-centered care model, resulting in a 15% improvement in NPS (Net promoter score).
• Developed Cohesive feedback system resulting in a 50% increase in conversion rate from OPD consultations to IPD Admissions.
• Conducted regular training sessions to enhance employees product knowledge and sales techniques, leading to
improvement in individual sales performance.
• Streamlined the appointment booking processes, reducing average patient wait time by 30 Minutes and increasing doctor slots for consultation.
• Managed daily clinical operations, ensuring compliance with regulatory standards, and optimizing patient caredelivery.
Key Skills: Hospital Operations Process Optimization Patient -CenteredCare Staff Training & Development Quality Improvement
• Managed a portfolio of COCO & FOFO salons, consistently achieving and exceeding quarterly sales targets by 20% on average.
• Spearheaded customer satisfaction initiatives, contributing to a 30% improvement in customer feedback and loyalty.
• Conducted training programs for salon staff, resulting in improvement in service quality and client interactions.
• Collaborated with the marketing team to launch promotions and events, contributing to a 20% increase in monthly revenue.
• Implemented a streamlined staff scheduling system, reducing overtime costs while ensuring adequate coverage during peak hours.
Key Skills: Salon operations Management | Inventory Control | Customer Service |Sustainable Practices Implementation | Appointment Scheduling
I was the college Cultural event Member . Directed & organised Programs & Event for 2 years.