External Purchasing Manager (Supply Chain)
Hayel Saeed Anam Trading Company (HSAT)
Total years of experience :26 years, 0 Months
Established of Supply Chain Department, including the sections of (Procurement, Transportation and Delivery, Customs & Clearance, Inventory & Warehouses) for more than 118 employees in the head office and branches.
Designed and implemented the organizational structure of the department and job descriptions for various functions.
Created systems, procedures and work models for various sections of the department according to the requirements of the quality system and ISO 9001/2015.
Set the objectives of the department, and functions and KPI's indicators for all the sections and for the stages of work, to facilitate regular evaluation and follow-up of the outcomes in order to ensure flexibility and high control of performance and operations, raising productivity and achieving work outcomes.
Designed and prepared various systems and procedures for purchasing products and supervised their implementation, including (planning, issuing and following up purchase orders, shipping, insurance, clearance, transportation and delivery to warehouses of the company’s branches or customers)
Designed and provided warehouse & inventory management systems and procedures for inventory movement and handling operations procedures, including (inspection, receipt, arrangement, space exploitation, classification, shipping and loading, returns, stocktaking, documentation, reservation, release, destruction), ensuring the application of good storage standards associated with the safety and quality requirements, and ensuring the application of handling products based on FIFO and FEFO rules and creating a system to implement product recalls, beside using automated warehouse & inventory management systems WMS.
Conducted a full study and action plans for the technical evaluation of warehouses and implemented the evaluation & reviewed good storage quality standards for the company's warehouses in accordance with the requirements of QMS (ISO 9001).
Set a regulation for transportation fees, local delivery, and international land freight for the transportation of goods, and created a system for following up the results of transportation Processes.
Developed customs clearance procedures to achieve a high reduction in customs clearance expenses.
Member of the company's restructuring committee with regard to warehouses, inventory, and management staff, within a systematic study and an action plan that was implemented.
Implemented the project of developing procurement processes and the documentary cycle of procurement and transferring them from manual to automated practice.
Participate in the development of a system to follow up the accuracy of sales expectations and reduce the value of inventory according to the company's inventory level policy, which achieved advanced results in this field.
Director of the Procurement, Materials and Warehouses Department (MM, WM, PM) within the project of implementing the automated system SAP to apply it to the company's work systems and procedures, and supervised the work team for each model
Member of the crisis and risk team, and member of the strategic planning team and the company's annual budget (balanced scorecard).
Responsible for the supply operations of the products of several international agencies in terms of supply planning and order management, issuing purchase orders, following up on shipping, clearance, transportation and distribution of products.
Contributed to the establishment and development of international supply, transport and shipping planning systems.
Achieved high savings in the costs of international road transport of products imported from neighboring countries.
Conducted a full study of the problems of transportation and local delivery from the company's stores to the stores of major customers and developed integrated action plans to solve them.
Provided a full study of the operational needs and requirements of the company's supply operations from the SAP automated system, including order planning processes, sales forecast management, procurement procedures, follow-up purchase orders and information, shipping, clearance and transportation procedures, warehouse and inventory management.
Established a guide to the elements of the quality assurance system in accordance with the requirements of the Quality Management System (QMS) and the requirements of the international standard ISO 9001:2000 and the requirements of the total quality system.
Built a team of quality coordinators from the company's various departments, trained and qualified them on the systems and requirements of the elements of the quality system.
Developed a system for documenting and approving quality procedures and controlling documentation processes according to the requirements.
Prepared and implemented the internal inspection program for the requirements of the elements of the quality system according to the SIP system and followed up the implementation of work plans associated with it.
Responsible for managing, analyzing and implementing the stages of the Oracle ERP automated system project implemented by SIT for the relevant department models (local and commercial procurement, transportation, inventory and warehouses, distribution and sales) in terms of designing and building system structure and flow of automated procedures and operations in accordance with relevant modern performance standards and measures, and the full supervision of basic data entry, experimental tests, and the actual process of usage and application.
Established the organizational structure and administrative systems related to customer service, performance measures and indicators for all management tasks.
Developed systems, procedures and forms for receiving customer complaints, followed up on their resolution, classification and analysis to take appropriate decisions about them and ensure that they are not repeated so as to ensure customer satisfaction.
Designed customer satisfaction questionnaire forms and periodically implemented them in the field to measure customer satisfaction with the performance of the relevant systems and services provided to them, collected and analyzed their data, and made plans to meet customer needs and requirements in coordination with the concerned departments.
Established a department for receiving and managing customer communications according to an automated system with a specific path that ensures documenting, classifying and following up all communications to respond to the content of communications.
Responsible for establishing, leading and managing four departments (commercial procurement, operational procurement, transportation, warehouses) with more than 45 employees in all company branches.
Designed and established the administrative structure and job descriptions for all sections and functions of the department.
Designed and established operational procurement systems and procedures, contract models and tenders concluded with local suppliers, including all studies and requirements of technical and financial specifications, supplier selection, contracting stages, implementation and evaluation.
Developed a full system for transport and transfer procedures, management of the movement of transport fleet, drivers and direct shipment of products from sea and land ports to warehouses, branches and major wholesale customers.
Developed systems to ensure optimal utilization of drivers and trucks in terms of load and capacity and reduction of operational costs by developing modern systems for managing operations and following up performance.
Determined performance measures and indicators for all sections of the department, wrote evaluation reports, and followed up the outcomes periodically.
Developed a system of cost structure and pricing of all products, updated the methods of calculating and distributing the costs of shipping goods, customs and clearance costs, and set the selling price for the retail and wholesale channel accurately taking into account all costs and requirements.
Re-partitioned, classified and updated the warehouses in line with the conditions and of products and modern storage requirements.
Unified and updated the manual and automatic documentary cycle, controlled the procedures of control associated with all storage operations, and redesigned periodic inventory methods to make them more accurate in identifying the discrepancies, the causes and methods of dealing with them.
Designed and implemented systems for following up sales expectations and issued orders for the purchase of commercial products by studying and reviewing them periodically with the relevant departments and issuing orders according to a case study and inventory balances and sales and marketing plans in order to maintain high control over the management of operating capital for the stock of all company's products so as to provide products at the right time and place at the lowest possible costs and the least amount of access and loss in stock.
Carried out all tasks and procedures for implementation of product purchase orders by specifying the items, quantities, shipping dates, arrival of shipments, implementing relevant correspondence, following up on receipt and checking all shipment documents with all suppliers, and ensuring that their arrival is coordinated in the required quantities and time.
Designed and established commercial procurement systems and procedures to achieve a high degree of control and follow-up for all stages of confirmed orders and shipments by developing an automated system for follow-up and documentation.
Activated complaints and compensation claims systems for shipments received from suppliers, whether damaged products or products with differences in quality or quantity.
Operation Technician P&G Jeddah Plant - Saudi Arabia 05/2001 - 06/2002
Seconded by Yemen Factory as a production line operator to contribute and participate in supporting paper products production lines and raising production efficiency in the factory (Procter & Gamble Saudi Arabia - Modern Products Company) -P&G MPC.
Team Leader of Paper Production Line Taiz Plant - Yemen 01/1998 - 04/2001
Team leader of the paper products production department (women's sanitary pads and baby diapers).
led the team in achieving the highest production efficiency of production lines among the company's factories worldwide.
Member of the performance evaluation of the factory's high-performance system and contributed to obtaining the rating (8), the highest evaluation rate among the factories in the Middle East and North Africa.
Participated in the installation and rehabilitation of the project of producing the new size of women's sanitary pads by achieving all quality requirements and technical and procedural qualification standards successfully and in a record period.
Established a flexible production team by optimizing the various skills and experiences of the team, redesigned and assigning roles as well as production processes in order to reduce the number of jobs and costs, and meet the requirements of work.
Leader of the Industrial Health, Safety and Environment Program (HS&E) for the Industrial Detergents Department and the Paper Production Section.
Daily check of the provision and application of industrial safety and health requirements and standards.
Created awareness among the team members about the principles and practices of industrial safety and health programs and trained them.
Participated and contributed to achieving the highest evaluation results in the industrial safety and health system.
Conducted an analysis on safe work instruction methods for all operational tasks and trained and qualified all employees to ensure a safe work environment and atmosphere and reduce accidents and work injuries.
Trained and periodically qualified the employees of the Department of Paper Products and Industrial Detergents on industrial safety and health programs.
Requested, coordinated, processed and made inventory of all materials of primary production lines according to the synthetic specifications involved in the manufacturing and production of cosmetics as per a monthly production plan.
Maintained control on inventory differences between raw materials stores and production departments.
Member of the monthly raw material stores inventory committees.
Operator of mixing and manufacturing machines of shampoo products and hair creams.
Intermediate Technical Diploma in Development Management - Accounting Department - grade very good