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Madina Ahmedova, Office Manager, President`s Office

Madina Ahmedova

Office Manager, President`s Office·Canadian University Dubai

United Arab Emirates

Master's degree, Strategic Marketing

Work experience

Total years of experience: 16 years, 6 months

Office Manager, President`s Office

January 2016 - Present

Canadian University Dubai

Dubai, United Arab Emirates

January 2016 - Present

1. Coordinating and line managing the President` s Office ensuring an efficient, professional and
friendly service to students, academic staff and visitors, ensuring appropriate cover is
available at all times
2. Providing comprehensive professional management and administrative support to the
President and Board of Directors:
-Managing incoming/outgoing communications, current priorities/projects/initiatives/planning etc.
-Ensuring the President is fully prepared for meetings with organised documentation.Tracking
actions to ensure that they are satisfactorily resolved.
-Prioritizing and allocating all incoming communications, dealing directly with incoming
issues and queries if possible without reference to the President.
-Answering letters and emails and drafting original correspondence as
required.
-Diary management.
-Liaising with staff in person or in writing on behalf of the President
-Organizing international travel, associated bookings, correspondence
and itineraries.
3. Attending external functions in support of activities on behalf of the President
4. Acting as secretary to Executive Team/Board of Directors meetings and committees.
6. Managing ad-hoc projects as allocated by the President, involving background research,
evaluation, report writing and presentation as required.
7. Liaising with staff to share good practice, disseminate information and keep up to date.
8. Maintaining up to date knowledge of university procedures, processes, and current
initiatives, projects and issues, particularly those relevant to the cross university portfolio
of the President.
9. Covering for other members of the executive office as necessary.
10. Undertaking any other duties commensurate with the grade and level of responsibility for
this post, for which the post holder has the necessary experience and/or training.
11. Developing and implementing new administrative systems, such as record management; recording office expenditure and managing the budget.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Executive Assistant to the President /DBA-PhD Program Administrator

June 2011 - January 2016

University of Wollongong

Dubai, United Arab Emirates

June 2011 - January 2016

Assistant to President:
Relieved the President of operational and administrative details and performed
administrative functions that require a thorough knowledge of University policies,
procedures, and operations and an understanding of the University's role within the
community.
Handled the recurring contact with members of the Board of Directors, senior
administrators and executives, public and private officials, the media, students, and
parents.Exercised initiative and independent judgment in managing the President's schedule and
the office's daily activities. Gate-keeping, correspondence and office management included.
Used discretion in the dissemination of information to faculty, students, staff and the
various publics served by the University and coordinated activities with several major
subordinate administrative units of the University.
Coordinated visits, travels, internal and external events as required.
Served as a secretariat to the multiple senior committees chaired by the Presidentp
Established and maintained filing system of the president's office(e-office and physical
office).
Assisted with external relations, graduation and alumni events planning and coordination
Performed information research, analysis and draft report compiling
DBA/PhD Administrator:
Coordinating admission process
Ensured the programs are successful and effective.
Provided the program academic staff with admin related advices and guidance to carry out
the program's activities, monitoring their work and assist them in their daily duties.
Managed the program budget and account for expenditures, write grant reports and find
funding to support the program activities and staff .
Evaluated the success of the program and steps to enhance it
Observed program activities, collected data and created reports of all findings for senior
management and a board of directors.
Communication with students, examiners, supervisors and visiting professors Promotion of
the program
Strategic planning

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Senior Coordinator

November 2010 - June 2011

Eton Institute

Dubai, United Arab Emirates

November 2010 - June 2011

Mapped out training plans, designed and developed training programs (outsourced or
in-house)
Chose appropriate training methods per case (simulations, mentoring, on the job training,
professional development classes etc), market available training opportunities and provide
necessary information
Conducted organization wide needs assessment and identified skills or knowledge gaps
that need to be addressed
Used accepted education principles and track new training methods and techniques
Designed and prepared educational aids and materials
Assessed instructional effectiveness and summarized evaluation reports determining the
impact of training on employee skills and how it affects KPIs
Partnered with internal stakeholders and liaised with matter experts regarding instructional
design
Maintained updated curriculum database and training records
Provided train-the-trainer sessions for internal subject matter experts Managed and
maintained in-house training facilities and equipment.

Company industry:
Primary, Prep, & Secondary School
Job role:
Quality Control

Operations Manager/Business developer/Head of teaching dep-t

January 2010 - November 2010

Quba Training Centre

Dubai, United Arab Emirates

January 2010 - November 2010

office manager, operation manager, assistant to CEO, acting GM

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Education

University of Wollongong, Dubai

November 2016

November 2016

Master's degree, Strategic Marketing

United Arab Emirates

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

University of Wollongong

June 2013

June 2013

Higher diploma, Business Administration

United Arab Emirates

KSPU

May 2010

May 2010

Bachelor's degree, Arts-English/German/Russian

Ukraine

Skills

crm
Expert
crm
Expert
presentation and business papers composition
Expert
presentation and business papers composition
Expert
microsoft office
Expert
microsoft office
Expert
e-office set up and management
Expert
e-office set up and management
Expert
Russian
Expert
Russian
Expert
Office Coordination
Expert
Office Coordination
Expert
Office Administration
Expert
Office Administration
Expert
Time Management
Expert
Time Management
Expert
Management
Expert
Management
Expert
Management
Expert
Management
Expert
Russian
Expert
Russian
Expert
Office Coordination
Expert
Office Coordination
Expert
Office Administration
Expert
Office Administration
Expert
Time Management
Expert
Time Management
Expert

Languages

Arabic

Intermediate

English

Expert

Russian

Expert

Training and Certifications

Certifications
Executive PA Forum Member
Feb 2014