service crew
Lousiana kitchen popeyes
Total years of experience :10 years, 6 Months
• Welcome customers as they come into the restaurant.
• Help customers to settle down and also take their orders.
• Process customers’ orders and generate their bills.
• Provide answers to queries presented by clients regarding services and offers made available by the restaurant.
• Clean all tables after clients have left and get such tables prepared for the next set of clients.
• Serve and pack warm foods to clients in an effective manner and in strict accordance to the orders of such clients.
• Assist kitchen staff and outdoor delivery staff whenever such assistance is required.
• Maintain chart of all available deals and products periodically and refresh such chart on daily basis.
Crew Trainer resume are instructing and motivating crew, serving customers, keeping the restaurant clean and organized, preparing food, making sure that food safety rules are followed, and monitoring employee performance.
• Supervising crew members, including cooks, servers, and hosts
• Training crew members on food handling and customer service.
• Making sure that cleanliness standards are followed, including hygiene, quality, and food safety
• Scheduling shifts and making sure that all shifts are properly filled
• Checking the maintenance of equipment and making sure that the equipment’s fixed when it is broken
• Monitoring food supplies and ordering more as needed
• Resolving customer problems, including menu questions, pricing questions, and customer complaints
• Helping crew members with their roles when needed
• Resolve issues between crew members when the need arises
• Greets customers and makes them feel comfortable
• Interacts with customers, offering assistance and responding to queries about products and purchases
• Provides recommendations according to customer needs or preferences
• Locates merchandise for customers and places orders, where necessary
• Introduces promotions and new products to customers
• Operates cash register and handles cash payments and credit card processing
• Handles refunds, exchanges and returns
• Documents sales by updating customer records
• Stays up to date with sales trends for better service and achievement of sales
• Alerts the management of potential security issues