MOHAMED MADY

Open new markets in GCC, and local.
Kpi, and sales target,
Customers following up and visit.
Orders and planning.
Government contracts.

All operation for the services center like maintenance, training stuff, kpi, parts, Sales, target.
Open new markets for Sales services with the biggest company.
Making the Centre certified with agent.
Dealing with shell Oil for the services, Sales and marketing advertising for the foot print in the market.

Open new markets for continental tiers in Damam city .
Open new branches.
Increased the sales and collecting old stuck money in the market.
Training my team.
Technical support and AfterSales work.
Follow up Continental program and their team for the join vinsure.

Job description * Achieve the sales targets and objectives.
* Set sales plans and develop new tactics to improve
the sales to achieve the sales targets.
* Maintain and manage the existing business
relationships with the customers.
* Set the objectives and KPI’s for sales team to enhance
their productivity and performance.
* Resolve disputes among sales team.
* Marketing Products.
* Customer Care Service.
* Customer complain handle.
* Handle clime cases for tier customer.( Michelin )
* Handle and arrange service package campaign
* Make a survey for all the market about the
competitions.
* Establish effective relationships and collaborations
with other departments (Marketing, Finance,
Customer Service, etc.) to address key business issues
and opportunities.
* Oil & Gas recherch for the best recommendation.
* Exxon Mobil LMS training course.
* Presentation and Seminar Events.
* Oil sampling analysis reports and sharing the results
with customers
* Make (weekly & monthly) sales report.
* Planning for the next order for our stock.
* Training the new technicians.
* Making benefit proposal for OIL TEAM
* Making of daily-weekly-monthly action plans.
* Industrial lubricant oil support.
* Passenger vehicles lubricant oil support (PVL).
* Visiting clients to conduct trial installations & offer
technical expertise / solutions.
* Work for Tenders sector and government.
* Preparing the offer for the Tenders.
* Create Minutes of Meetings for all important
decisions taken with regard to a customer.
* Achieve the sales targets and objectives.
* Create & maintain sales forecasts.
REV.00 Oct. 2009 Page 5 of 8
8.

Job description * Work in progress follows up control of the vehicles
flow in the workshop.
* Calculation of the work shop load and available hours
* Appointment promotion and management, workshop
evaluation and weak points, preparing repair
estimates.
* Assigning required jobs to team members and
coordinating the team works.
* Suggest and recommend new method or techniques
for cost control and efficiency of the
division, Diagnosing of the mechanical and electrical
problems.
* Provides the servicing technician with an accurate
description of the reasons for returning the vehicle to
them & assist/ guide him to solve the problem
* Responsible for training the new officer &new
technicians.
* Responsible for current, preventive and predictive
maintenance, shutdown, commissioning and start-up
activities.
* Establishing of daily-weekly-monthly-yearly action
plans.
* Preparing all reports and RRP reports for the
workshop manager.
REV.00 Oct. 2009 Page 4 of 8
7.

Job description * Plan and monitor day-to-day work and ensure smooth
running of the workshop activities.
* Avoids unnecessary replacement of spare parts
* Orders and follows up parts orders with Parts
Department.
* Inspects & test drives vehicle on which repairs are
performed.
* Returns those vehicles failing the quality control
inspection to the technician who performed work.

Job description * Stoke Control Works: move or transact any items for
spare parts & follow up some sales men about sale
spare parts.
* Marketing for spare parts
* Customer Care Service and customer handling.
* Open new market and new workshops as per stander
roles.
* Preparing the initial order for the parts.
* Follow up with the customers for their problems and
provide any recommendation that customer need.

Job description * Plan and monitor day-to-day work and ensure smooth
running of the workshop activities.
* Avoids unnecessary replacement of spare parts
* Orders and follows up parts orders with Parts
Department.
* Inspects & test drives vehicle on which repairs are
performed.
* Returns those vehicles failing the quality control
inspection to the technician who performed work.

Job description * Team leader of following up the quality works in the
camp.
* Provide the quality work documentations.
* Following up the quality works & ILS system
3.