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Madzwin Latip, secretary cum receptionist

Madzwin Latip

secretary cum receptionist·Techno Q

Qatar

High school or equivalent,

Work experience

Total years of experience: 11 years, 1 months

secretary cum receptionist

August 2017 - July 2019

Techno Q

Doha, Qatar

August 2017 - July 2019

Duties & Responsibilities
 Answering screening and forwarding incoming phone calls.
 Receiving and sorting daily mails or inquiries and forward to the concern department.
 Welcomes visitors by greeting them.
 Receive, request and Send courier packages/ documents, and invoices
 Handle petty cash and prepare daily report expenses.
 Maintaining office services as required (such as cleaners and maintenance companies)
 Possibly managing office supplies such as stationery, equipment and furniture.
 Monitoring office and pantry supplies availability, and assigning drivers to purchase
 Manages laundry and food supply for staff by issuance of Uniform and daily schedule of food supply.
 Prepare and Keeping an updated Contact list for staffs
 Assist in HR Works by calling and setting up interviews for applicants.
 Coordinating and scheduling the duties of the day for all the drivers.  Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Company industry:
Other Business Support Services
Job role:
Administration

sales representative

December 2010 - August 2017

Techno Q

Doha, Qatar

December 2010 - August 2017

Duties & Responsibilities
 Greet and Assist customers
 Accommodate, negotiate and deal with all the walk-ins clients visiting the showroom.
 Demonstrate products and show consumers how to maximize their features.
 Preparation of proposal / quotation to the prospective clients.
 Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
 Preparation and submission of sales order.
 Suggest applicable and relevant upsells to help customers walk out the door with everything they need
 Assisting on ordering new items from our supplier.
 Supervising and coordinating the ins and outs of the Showroom.
 Preparation of Monthly and Yearly Inventory of the stocks.
 Assist other team members with transactions when necessary
 Maintained store shelf standards and inventory

Company industry:
Other Business Support Services
Job role:
Sales

travel sales consultant

May 2010 - December 2010

Qatar United Travels

Doha, Qatar

May 2010 - December 2010

Duties & Responsibilities
 Booking a tickets and hotel reservation.
 Processing tourist visa and business visa
 Request appointment with prospective client.
 Engaged new customers and strengthened existing relationships through account management.
 Immediate response for all inquiries and provides enough information through phone calls and emails.
 Suggest suitable travel options that best suite clients' needs
 Maintaining relationship with all potential and existing.
 Inform clients and provide useful travel material such as guides, maps and event programs
 Offer and promote different services and offerings

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Cashier cum Waitress

May 2008 - February 2010

Alayan Group - Layali Lounge

Doha, Qatar

May 2008 - February 2010

Duties & Responsibilities
 Operating the cash register and handling cash transactions with customers.
 Issuing receipts, refunds, change or tickets.
 Handle cash transactions with customers using cash registers.
 Ensure the Guest feels important and welcome in the restaurant.
 Present menu, answer questions and make suggestions regarding food and beverage.
 Serve the Guest in an accommodating manner
 Assist in keeping the restaurant clean and safe.
 Resolve customer complaints, guide them and provide relevant information.
 Greet customers when entering or leaving establishments.
 Maintain clean and tidy checkout areas.
 Keep reports of transactions.
 Bag, box or wrap packages.
 Report to property on time and in proper uniform.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Support Services

Education

Chemeketa Community College

January 2019

January 2019

High school or equivalent,

United States

courses: English Language Course

Western Mindanao State University

March 2003

March 2003

Diploma, Nursing

Philippines

Skills

CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
TYPING
Intermediate
TYPING
Intermediate

Languages

Arabic

Expert

English

Expert