Madzwin Latip, secretary cum receptionist

Madzwin Latip

secretary cum receptionist

Techno Q

Location
Qatar - Doha
Education
High school or equivalent,
Experience
11 years, 1 Months

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Work Experience

Total years of experience :11 years, 1 Months

secretary cum receptionist at Techno Q
  • Qatar - Doha
  • August 2017 to July 2019

Duties & Responsibilities
 Answering screening and forwarding incoming phone calls.
 Receiving and sorting daily mails or inquiries and forward to the concern department.
 Welcomes visitors by greeting them.
 Receive, request and Send courier packages/ documents, and invoices
 Handle petty cash and prepare daily report expenses.
 Maintaining office services as required (such as cleaners and maintenance companies)
 Possibly managing office supplies such as stationery, equipment and furniture.
 Monitoring office and pantry supplies availability, and assigning drivers to purchase
 Manages laundry and food supply for staff by issuance of Uniform and daily schedule of food supply.
 Prepare and Keeping an updated Contact list for staffs
 Assist in HR Works by calling and setting up interviews for applicants.
 Coordinating and scheduling the duties of the day for all the drivers.  Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

sales representative at Techno Q
  • Qatar - Doha
  • December 2010 to August 2017

Duties & Responsibilities
 Greet and Assist customers
 Accommodate, negotiate and deal with all the walk-ins clients visiting the showroom.
 Demonstrate products and show consumers how to maximize their features.
 Preparation of proposal / quotation to the prospective clients.
 Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
 Preparation and submission of sales order.
 Suggest applicable and relevant upsells to help customers walk out the door with everything they need
 Assisting on ordering new items from our supplier.
 Supervising and coordinating the ins and outs of the Showroom.
 Preparation of Monthly and Yearly Inventory of the stocks.
 Assist other team members with transactions when necessary
 Maintained store shelf standards and inventory

travel sales consultant at Qatar United Travels
  • Qatar - Doha
  • May 2010 to December 2010

Duties & Responsibilities
 Booking a tickets and hotel reservation.
 Processing tourist visa and business visa
 Request appointment with prospective client.
 Engaged new customers and strengthened existing relationships through account management.
 Immediate response for all inquiries and provides enough information through phone calls and emails.
 Suggest suitable travel options that best suite clients' needs
 Maintaining relationship with all potential and existing.
 Inform clients and provide useful travel material such as guides, maps and event programs
 Offer and promote different services and offerings

Cashier cum Waitress at Alayan Group - Layali Lounge
  • Qatar - Doha
  • May 2008 to February 2010

Duties & Responsibilities
 Operating the cash register and handling cash transactions with customers.
 Issuing receipts, refunds, change or tickets.
 Handle cash transactions with customers using cash registers.
 Ensure the Guest feels important and welcome in the restaurant.
 Present menu, answer questions and make suggestions regarding food and beverage.
 Serve the Guest in an accommodating manner
 Assist in keeping the restaurant clean and safe.
 Resolve customer complaints, guide them and provide relevant information.
 Greet customers when entering or leaving establishments.
 Maintain clean and tidy checkout areas.
 Keep reports of transactions.
 Bag, box or wrap packages.
 Report to property on time and in proper uniform.

Education

High school or equivalent,
  • at Chemeketa Community College
  • January 2019

courses: English Language Course

Diploma, Nursing
  • at Western Mindanao State University
  • March 2003

Specialties & Skills

CUSTOMER RELATIONS
MICROSOFT POWERPOINT
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert