Mafaz Jastaniah

Developing general plans, policies and strategies for the Training Center, and insure it’s
implementation.
• Planning training programs and curricula, monitoring market needs and updating programs
offered.
• Setting annual targets cascaded to quarters and monthly targets, identifying required resources
and enablers to achieve those targets.
• Increasing sales through advertising campaigns such as Email Campaigns, Social Media, SMS
and Google clicks
• Expanding the Training Center’s services to include corporates as well as individuals .
• Collaborating with multinational institutes to support our training programs.
• Developing policies and procedures to ensure compliance with relevant rules and regulations.
• Performance management and teams development skills.
• Managing and directing the daily activities of the Training Center and directing the organization
of training activities and holding training courses.
• Establishing and maintaining relationships with key suppliers and customers, provide effective
solutions and maintain high standards of service.
• Preparing budgets and negotiating contracts.
• Arranging training courses in the kingdom and abroad.
• Reviewing and audit the quality manual.
• Empowering the attainment of ISO 9001 and ISO 10015 certificates.

Planning and organizing the administrative process.
• Coordination of operations within the organization.
• researching for the latest training programs.
• Communicate with clients and assess their needs constantly.
• Supervising the needs of staff and Training Center.

Supervising the progress of the training process
• Handling Correspondence and communications (Governmental and Administrative)
• Arranging welcoming and farewell ceremony for visitors and trainers
• Dealing with complaints and suggestions from clients

Responsible for:
• Processing aircraft maintenance data.
• Crew records and qualifications data.
• Company’s employees qualifications and history records data.
• Building and managing an electronic archiving system.

To the Head of Public Administration department
• Coordination and preparation of meetings.
• Preparing and writing reports and correspondence.
• Communications with other departments in the university.