Customer Relationship Manager
Nassar Techno Group
مجموع سنوات الخبرة :24 years, 0 أشهر
Customers’ advocate, customers’ satisfaction/retention, problem solving, analysis
of customers’ overall experience with all departments
• Leading, training and motivating staff, team building workshops
• Organizing promotional events, exhibitions
Assisting DS: marketing strategies, budget forecast, ISO policies and procedures,
internal and external communication, training of administrative department,
B2B/B2C and corporate clients’ follow-up, hiring and training sales staff, up-to-date
information on market/competition
• Searching and identifying new business opportunities
Selling corporate clients, GOs, NPOs, NGOs, handling tenders
• Setting marketing strategies and yearly forecasts, market analysis
Elissar, Lebanon
• Setting marketing strategy of nutritionist clinic, clinic’s image, TVs’
appearances/shows, brands’ sponsoring, clinics’ opening across the country
• Talent recruiting
Filtex s.a.r.l, Shipping &
Development & Sales
• Follow-up of Consulting Engineering offices, sales of Engineering offices of new and
old product line, tenders’ processing and execution
Correspondence, filing, travel & meeting schedules, coordinating between
departments
Setting marketing & sales strategy of appointed sales area
• Sales/money collection & follow-up of engineers, contractors & sanitary ware
dealers
Handling customer needs and concerns, architectural maps’ briefing, site visits,
sales/rent/lease contract signing
From
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