Sales Manager/Rep Manager/Marketing/Customer Liaison
Private company
Total years of experience :22 years, 3 Months
1) PRESENT EMPLOYER: Marica Salon Specialist
DURATION: April 2009 to date
POSITION HELD: Sales Manager/Rep Manager/Marketing/Customer Liaison
LEVEL: Deputy Director
REPORTING CHANNEL: CEO
REASON FOR LEAVING: Career Growth
DUTIES: Sales& Marketing
* Offer an in-depth understanding of the sales process and remain focused on customer satisfaction throughout all stages.
* Responsible for the management and supervising of sales representatives.
* Capture and process sales and purchase orders.
* Follow-up on customer deliveries
* Compile monthly sale reports
* Monitor sale targets.
* Responsible for marketing of new equipment, new brands and products to existing and new customers.
* Provide after sales info to clients.
* Assist IT division to market products and services on website.
* Assist in co-ordination for company's Professional Beauty Show held annually at Gallagher Estate.
* Provide onsite floor sales and marketing expertise at the Beauty Show.
* Assist with setting up the beauty and hair exhibition stand.
* High level technical background in beauty and hair equipment and products
* In-depth experience that can assist in dealing with fast paced environment.
* Commissioning of beauty and hair salons from inception to completion.
Administration/ Accounts
* Capture and process quotes/ invoices on QuickBooks Accounting Systems.
* Management of debtor accounts.
* Data Capturing
* Administration and management of Imports
* Provide strategic working methods to business criteria
Procurement and Inventory
* Adhere to company policies and procedures for procurement of goods and services
* Sourcing and confirmation of quotations
* Apply effective cost -savings and price comparisons of supplier quotes.
* Processing and follow-up on orders
* Perform inventory stock control.
Customer Liaison
* Demonstrate an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
* Provide in-depth product knowledge to customers.
* Management of all customer queries ( telephonic and email)
Supplier Management
* Management and communication with key suppliers
* Schedule meetings with suppliers
* Management of supplier queries ( telephonic and email)
* Process supplier invoices for payment.
Contact: Ryan - 011 6083153 / 072 865 5186
2) PREVOIUS EMPLOYER: Reesco
DURATION: February 2007 - August 2007
POSITION HELD: PA- General Administration
REASON FOR LEAVING: Temp assistant
DUTIES: * Minutes Taking
* Dealing with emails
* Invoicing
* Data Capturing
* Customer Liaison
Contact Person: S Naidoo - (011) 915 3022 / 078 349 2478
3) PREVOIUS EMPLOYER: Airports Company of South Africa
DURATION: October 2000 - October 2006
POSITION HELD: Fire Fighter
REASON FOR LEAVING: Ventured into my own business
DUTIES: • Runway and Taxiway Inspections
• Control Room Officer
• Fire Fighter
• Quality Management System Reporting
• Management Reporting
• Preparation of Roster
• Minute Taking and Filing
• Vehicle Inspections
• Communicating with ATC, and respective Stakeholders
• Via the Communicator System
• Customer Liaison
• Data Capturing
• Dealing with queries within specific timeframes
• Communicating with stakeholders
Contact Person: C Naidoo (082 7775 443)
Minutes Taking
Dealing with emails
Invoicing
Data Capturing
Customer Liaison
• Runway and Taxiway Inspections
• Control Room Officer
• Fire Fighter
• Quality Management System Reporting
• Management Reporting
• Preparation of Roster
• Minute Taking and Filing
• Vehicle Inspections
• Communicating with ATC, and respective Stakeholders
• Via the Communicator System
• Customer Liaison
• Data Capturing
• Dealing with queries within specific timeframes
• Communicating with stakeholders
4) PREVOIUS EMPLOYER: Swissport Passenger Services
DURATION: May 2000 - September 2000
POSITION HELD: Customer Service Agent
REASON FOR LEAVING: Resigned due to a better offer.
Contact Person: Marina Mcnugton (011) 921 6522
Qualification Institute Bible School CFC Completed first year
OHS, Safety Management
QUALIFICATION: Matric (Grade 12) MAJOR SUBJETCS: English, Afrikaans, Biology, Geography, Home Economics & Speech and Drama INSTITUTION: PR Pather YEAR COMPLETED: 1998
