Department Head
CPC
Total years of experience :24 years, 3 Months
Department Head-Petroleum derivatives and Products sales Department (CPC - COPETROLE) state Owned petroleum derivatives company, Cairo, Egypt.
Responsibilities:
• Design and arrange sales plans for requests / orders to B2B Egyptian market and setting up and sending out Sales orders to company’s petroleum derivatives depots to proceed.
• Supervise and support Sales teams with telephone and price quoting that increased sales volumes and profitability with different annual percentage %.
• Establish practical CRM practices that deal directly with customer prices, credit balance, or product technical specification requests through (verbal and written) communication and managed the required products volumes to reach the planned profitability as well as market share.
• Establish a direct connection with the Supply, and production teams in EGPC - Egyptian refinery companies to develop day-to-day supplier relations and updating database with products shortages and other critical operational information.
• Increase cash collection by different annual percentages % through working with the financial department to ensure products are sold in accordance with the current Credit Policy.
• Reviewed all technical specification of company products/services offered to the customers regularly.
Organizational and work methods Senior Specialist, Ministry
Of Interior, Doha, State of Qatar.
Responsibilities
prepare and present the results of scanning and auditing the organizational structures, and main tasks / responsibilities of 27 general departments of the ministry of interior - STATE OF QATAR.
EStablish a separated unit for organizational structure and manpower planning and prepare, classified and updated the necessary data for the unit in coordination with departments managers according to the ministry objectives 2008.
Prepared and established new organizational structures, and main activities for new 21 general departments to meet Qatar renaissance and work requirements in the ministry that reduced criminal rate by 7% and improved service quality by different annual average percentage %.
Prepared administrative organizational studies that support the policy of Qatarization and replaced more than 56 managerial jobs with its gradual promotions from foreigner contracts policy.
Expressed managerial advices on Qatari human resources law amendments projects concerns creating, modifying or cancelling articles.
Prepared organizational re-evaluation studies that saved at least 10 % of the ministry budget, time, and effort and following up on their implementation.
Implemented the new organizational structures after their approval by the Minister's office and linked them to the financial and administrative systems of the ministry.
Prepared organizational references and procedures guides and taking action to publish them, especially those related to the external client.
Participated in performance measuring rates studies and calculated job numbers with the ministry's manpower planning department.
Senior Specialist - Bunkering sales Department, (CPC -COPETROLE) state Owned petroleum derivatives company, Cairo, Egypt.
Responsibilities:
• Maintained and increased the sales and profitability by different average % through following up the performance, expectations, and fluctuation of the international market prices and trends.
• Calculated the daily fuel oil (FOB prices) and ensured that the daily sales program is achieved by confirming the efficiency of delivery of fuel oil and (Total marine lubricants) supply process for ships in Egyptian ports.
• Increased the new customers segments by different annual percentage% through enhancing joint relations with shipping companies, local and foreign clients, ship-owners, Traders and brokers.
• Maintained the fulfillment of the daily service quality level requirements of appointments, transactions, communications between the CPC Company's barges crews and customers, shipping agencies, freight forwarders, according to the modifications that may occur.
• Developed plans to solve disputes and complaints between CPC company's barges and ship-owners, bunker brokers, bunker Traders that arise regarding product specifications, delivery dates or invoices and take the necessary steps to reach both the satisfaction of the customer and guarantee the rights of the company.
• Established an external network with EGPC refinery companies and CPC depots to replenish the stocks of marine fuel and marine lubricants to implement the contracted sales operations.
• Established a published international market references to evaluate current and future market needs through (daily bunker news - bunker spot - MRC BUNKER reports) and suggest ways to increase sales and raise work efficiency.
• Maintained effective administrative control of customer contracts, accounts receivables, and pricing policy.
Organizational and Work methods Specialist, (CPC - COPETROLE)
State owned Petroleum derivatives company, Cairo, Egypt.
Maintained the personnel budget by reviewing, auditing, and analyzing the organizational amendments for 22 general departments in company and discussed any required amendments with the responsible managers.
Maintained and increased the Sales percentages % by reviewing, auditing, and amending that Marketing and Sales activities as major activities of the company.
Prepared administrative organizational studies, and expressed technical and managerial advices on projects concerns creating, modifying or cancelling gasoline sales service, bunkering, or depots storage activities.
Prepared re-evaluation studies and following up on their accreditation from Egyptian General Petroleum Company (EGPC).
Prepared, classified and updated the necessary data for the job description periodically in coordination with department managers and according to the company's objectives and job requirements.
Implement the new organizational structures after their approval by (EGPC) AND/OR the senior management and links them to the financial and administrative systems of the company laws and legislations.
Participate in preparing organizational references and procedures, guides and taking action to distribute them, especially those related to the internal client.
Prepare procedures simplification studies, forms, records and planning workplaces in order to achieve a higher level of performance.
Participate in performance measuring rates studies and calculated job numbers with the company's manpower planning department.