Senior Executive Talent Management
Al Sayer Group
مجموع سنوات الخبرة :8 years, 2 أشهر
1- Collaborate with the line manager to develop the Annual CEC Plan, ensuring the effective implementation of talent management programs.
2- Organize and coordinate assessment centers, handling logistical arrangements and activities associated with employee assessments.
3- Administer assessment tests, accurately record and score the results, and communicate them to employees in a clear manner.
4- Coordinate with Department Heads to facilitate seamless employee assessments, ensuring a smooth process across departments.
5- Conduct post-CEC/training feedback surveys to evaluate efficiency, identify areas for improvement, and provide recommendations for necessary changes.
6- Develop comprehensive training materials on talent management processes to keep employees well-informed and engaged.
7- Assist in delivering awareness sessions to employees under the guidance of the line manager, promoting understanding and participation in talent management initiatives.
8- Verify the accuracy of translated assessment materials before administering tests to CEC participants, ensuring consistency and fairness.
9- Collaborate with the Manager to prepare BIT material and related tests, aligning them with talent management objectives.
10- Continuously monitor and maintain the E-learning system, promptly addressing any system-related issues and staying up-to-date with catalog updates. Coordinate with the supplier as required for seamless operation.
11- Update the BIT training database and diligently maintain accurate BIT information on Success Factors, ensuring data integrity and accessibility.
12- Maintain and update various trackers related to assessments, PDP, Talent grid, etc., enabling effective monitoring and evaluation of talent management processes.
13- Prepare various reports on talent management activities, including BIT activities and status, CEC status, PDP status, and SLA status, providing valuable insights for decision-making and progress tracking.
14- Publish materials on the BIT channel as instructed by the Manager, ensuring timely and appropriate dissemination of information to relevant stakeholders.
15- Effectively communicate with all stakeholders, fostering a culture of talent management support and engagement through clear and concise messaging.
16- Fulfill the responsibilities of the Petty Cash Holder, managing financial transactions in adherence to policies and protocols.
Additionally, fulfill the following tasks:
- Prepare periodic and ad hoc reports and presentations, providing comprehensive updates on talent management initiatives.
- Document and maintain records of activities and process workflows on internal communication portals, ensuring transparency and easy access to information.
- Comply with Al-Sayer Group policies and adhere to health and safety regulations, promoting a safe and secure working environment.
- Undertake additional duties as requested by management, demonstrating flexibility and a proactive approach to support talent management efforts effectively.
Ensure smooth implementation of talent management programs.
1. Prepare logistics of assessment centers and coordinate activities of employees and assessors in the assessment centers: that would include base lining and recruitment CECs and Customer Interfacing Assessments.
2. Administer assessment tests, score and document test results and communicate to employees.
3. Coordinate with Department Heads for smooth assessment of employees.
4. Develop training material, related to talent management processes, to keep employees informed.
5. Participate in delivering awareness sessions to employees under the supervision of the Manager, Talent Management.
6. Maintain the E-learning system by continuous checking of system related issues, latest updates of the catalogue and coordinate accordingly with the supplier.
7. Counsel employees on the best optimization of the development programs.
8. Maintain the Techno Functional and Behavioral Competency dictionaries.
9. Train new joiners on talent management processes.
10. Work efficiently on all systems : E-synergy, SAP, SHL site, CEC online site, Track for e-learning website and Success Factors.
11. Assist employees, with all their issues related to BIB, CEC and PDP.
12. Communicate effectively with all stakeholders to support all functions: Recruitment personnel, HRBPs, Department heads, etc.
* Prepare periodic and ad hoc reports and presentations.
* Document and maintain records of activities and process workflows on internal communication portals.
* Adhere to Al-Sayer Group policies and health and safety regulations.
* Perform other duties as requested by management.
1) Contacting potential clients to establish rapport and arrange meetings.
2) Planning and overseeing new marketing initiatives.
3) Researching organisations and individuals to find new opportunities.
4) Increasing the value of current customers while attracting new ones.
5) Finding and developing new markets and improving sales.
6) Developing quotes and proposals for clients.
7) Developing goals for the development team and business growth and ensuring they are met.
8) Training personnel and helping team members develop their skills.
1- Promote the services as per the monthly business development plan.
2- Follow up the promoted services with the target client to identify the opportunities.
3-receive the proposal requests from the potential clients and communicate internally until the proposal is delivered to the client.
4- Follow up with the clients regarding the proposals submitted to them.
5- Receive requests for engagement letters from the clients and communicates internally until the engagement letter is delivered to the client.
6- submit the signed engagement letter to the revenue generating department, which is responsible for implementing the engagement.
7- Manage all the business development process through using MC CRM solutions.
8- Update the client's information on the MS CRM solutions.
9- Build relationships with targeted clients and key executives, understand their needs, map those needs to firm capabilities, build pipeline and promote business.
10- Suggest ideas regarding the improvement of internal business cycle and perform any other tasks as assigned by the supervisor.
Resolve Problems and work to find solutions to customer problems.
2) Custodian hold in safekeeping Debit Cards, Credit Cards, Cheque
Books and Safe Boxes Keys.
3) Provide Operational Support by making sure that consumers are
having an outstanding banking experience.
4) Sell Bank Products by informing and suggesting new banking
products and services to customers
5) Contributes to the operation of the branch by maintaining a filing system
and updating and monitoring client records.
6) Ensures the accurate and timely processing and delivery of all certificates,
account information, quarterly reports etc., to clients.
7) Co-ordinates ordering and monitoring of branch stationery levels.
8) Ensures compliance with security and safety policies and procedures within
the branch including opening procedures, camera surveillance, robbery and
fire drill procedures and accident and hazard identification and reporting
requirements.
9) Provides information and reports to the Senior Customer Services Officer
Branch Sales and Service or any other representative of the Employer
designated from time to time as requested on funding and other activities
Deliver efficient and quality service to customers.
2) Act as major contact point with customers support functions to ensure smooth
account operations.
3) Contact customers to build relationship and respond to enquiries on account or
operational matters
4) Dealing with requests and perform general office administrative duties.
Generating and qualifying leads from cold calls.
2) Managing, tracking and following up on leads by calling them.
3) Conducting sales presentations through the phone.
4) Meeting monthly and quarterly sales Target
5) Creating and updating activity reports.
6) Contact potential or existing customers to inform them about a product or service
using scripts.
7) Enter and update customer information in the database.
8) Take and process orders in an accurate manner.
-Phone Screening (Telephone Interviewer) (HR
questions in accordance with instructions to obtain various specified
information, such as person's name, address, age, religious preference, state of
residency, and qualifications.
2) Identify and resolve inconsistencies in interviewee’s responses by means of
appropriate questioning and/or explanation.
3) Compile, record and code results and data from interview using computer.
4) Review data obtained from interview for completeness and accuracy.
5) Contact individuals to be interviewed at place of business.
Bachelor's degree