Maha El-Tonsy

Sales Admin at Global Knowledge

• Egypt - Cairo
• My current job since January 2012

Duties & Responsibilities
• Provide administrative support to the Sales Team Leader, Sales Manager and Sales staff.
• Answer client queries and prepare sales documentation
• Undertake general office duties including dealing with incoming post, fax and emails, drafting and sending standard letters and emails, scanning documents,
• Organize monthly / weekly sales meetings including the collecting of contributions from staff members prior to each meeting and the preparation and distribution of minutes and agendas
• Participate in key result area and key performance indicator review processes to establish areas for improvement
• Work closely with internal cross-functional partners (marketing, customer development, supply chain, etc.) to ensure responsiveness to customer requests
• Additional possible projects include preparing support materials for sales calls; contacting vendors to request sample products for customers; performing internet research.
• Handling sales rep follow-up calls; system clean-ups; mailings and mail merges; and performing a variety of clerical functions and data entry.