Branch Manager Operations
Bank of Palestine
Total years of experience :27 years, 0 Months
Demonstrated adept leadership by efficiently managing the launch of the Al-Bireh branch, aong with two sub-branches, emphasizing top-tier customer service and corporate banking. Orchestrated the setup of two sub-branches, supervising a team of 30. Proven skill in attracting corporate clients, SMEs, and high net-worth customers, with a strong credit portfolio built through personalized financing strategies.
Played a key role in developing the Palestine branches' strategy. Outstanding leadership led to surpassing financial and sales goals, expanding SME loans eightfold with a motivated team. Enhanced managerial skills, nurtured customer-centric culture. Implemented new strategy and a new operating system while fostering strong customer relationships.
Proactively established the Centralized Department for trade finance, streamlining operations for enhanced efficiency. Devised and implemented effective procedures that optimized workflow, while also mentoring new team members. Skillfully expanded the customer network, tackling trade finance challenges and nurturing lasting customer relationships.
MBA in Finance and Sustainability graduate of 2020 with Merit
