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Maha Rezk, Aftersales Reception Manager

Maha Rezk

Aftersales Reception Manager·Ghabbour Auto

Egypt

Bachelor's degree, Tourism And Hotel Management

Work experience

Total years of experience: 14 years, 1 months

Aftersales Reception Manager

January 2020 - Present

Ghabbour Auto

Egypt

January 2020 - Present

Company industry:
Automotive Dealership & Distributor

Automotive Service Adviser

January 2018 - December 2019

Ghabbour Auto

Cairo, Egypt

January 2018 - December 2019

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Body and Paint Service Adviser

December 2015 - December 2017

Ghabbour Auto

Cairo, Egypt

December 2015 - December 2017

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Customer Service Coordinator

March 2012 - August 2015

Ghabbour Auto

Cairo, Egypt

March 2012 - August 2015

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Education

Menya

July 2010

July 2010

Bachelor's degree, Tourism And Hotel Management

Egypt

GPA (rating): Excellent

GPA (rating): Excellent

Guidance department

Skills

KPI
Expert
KPI
Expert
Managing Groups
Expert
Managing Groups
Expert
Achieving Targets
Expert
Achieving Targets
Expert
Customer Support
Expert
Customer Support
Expert
Customer Service
Expert
Customer Service
Expert
Follow Up
Expert
Follow Up
Expert
Teamwork
Expert
Teamwork
Expert
Analysis
Expert
Analysis
Expert
Communication
Expert
Communication
Expert
Customer Handling
Expert
Customer Handling
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
GB Starts
Dec 2021
HYUNDAI Certified Service Advisor

Hobbies and interests

Traveling