student adviser and director assistant- account executive- English teacher
Berlitz- New horizon-global international school-Lingua Center
Total years of experience :11 years, 1 Months
Responsibilities as Student Advisor
• Performing placement exams to determine the levels of customers.
• General typing, filling and answering the phone.
• To manage group filling in cooperation with sales and center director and raise the group filling ratio.
• Performing the duties of an assistant director.
• Keeping track of the material inventory and adjusting it on the system on a monthly basis.
• To post data accurately in the computer regarding the status of student fee payments; inform students when their balance in low; collect cash from students and issue them receipts of payment.
• Preparing and organizing teacher’s slips on a daily basis.
• To take reservation and cancellations from student.
• Preparing teacher schedules and posting them into the system on a weekly basis.
Responsibilities as Account Executive
• Receiving calls, meeting the customers, explaining the courses and register them.
• I got training how to deal with the people especially with the customers and I got all the skills for that purpose..
• I got training how to keep the quality in equal with the quantity (IZOO).
• Coordinated and managed Customer management units to ensure required service standards to retail customers.
• Ensured clear communication pertaining to service terms and conditions, assured confidentiality, and followed up on any complaints to prevent escalations and legal implications.
Responsibilities as English Teacher.
• Preparing worksheets and exams.
• Cooperate and coordinate the weekly plan.
• English teacher for grade one.
• Substitution teacher for grade two.
• Following up the students’ progress.
27-8-2015 joined (Lingua Institute for Training & Education) until present
Responsibilities as Sales Manager
• Sell an agency's services to targeted clients by performing preparatory work in the hopes of signing the client company.
• Performing extensive research and learning all about the clients' products, marketing goals and needs.
• Choose a target group, create an advertising concept and develop a promotional campaign after becoming familiar with the company's product.
• Work with a variety of departments, such as the marketing, copy-writing and art departments, in order to create innovative advertising and marketing campaigns.
•
