Maha Abi Rached, Processing Department Manager

Maha Abi Rached

Processing Department Manager

NEXtCARE Lebanon

البلد
لبنان - بيروت
التعليم
بكالوريوس, Business Administration - Option: Accounting & Finance
الخبرات
35 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :35 years, 0 أشهر

Processing Department Manager في NEXtCARE Lebanon
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أكتوبر 2001

Manage and monitor department performance.
Monitor Team outputs as well as individual performance and make necessary developments to improve performance.
Develop and monitor the skills to fulfill the tasks requirements and enable motivation of staff and encourage their professional growth.
Handle internal and external communications related to the issues of department and of the company in a timely and professional manner.
Build employees to be a client oriented focus, keep them motivated with support and directions.
Develop and maintain beneficial working relationships with subordinates and colleagues and meet inter departmental deadlines.
Attend to day to day operational issues of the department
Conduct staff appraisal using company performance appraisal tool & ensure team performs its task to have the medical ethics respected at all times.
Contribute in developing, updating and implementing policies and procedures to suit the functional objective of the business.
Suggest updates in policies and procedures within the department to be followed by the staff members.
Ensure high quality customer service is provided at all times by developing quality standards.
Maintain the productivity reports of the team members.
Provide hands-on assistance to the team members in day to day work
Preparing & Maintaining Weekly & Monthly Process Report.
Suggest training requirements of staff to ensure productivity and growth.

Claims Department Officer في Alig Insurance
  • لبنان - بيروت
  • فبراير 2000 إلى سبتمبر 2001

Auditing and processing and approving of provider’s invoices.
Review of deducted invoices with providers upon request

Claims Department Supervisor في Phoenix Insurance SAL
  • لبنان - بيروت
  • يونيو 1995 إلى مايو 1999

Auditing and processing of all providers invoices.

Billing Department Officer في St. Charles Hospital
  • لبنان
  • سبتمبر 1988 إلى يونيو 1995

Collection of all items and invoices to same patient in order to complete and the final bill
Invoicing of all institution bills (Insurance, NSSF, MOH, CO-OP...)

الخلفية التعليمية

بكالوريوس, Business Administration - Option: Accounting & Finance
  • في Lebanese University
  • يونيو 1999
بكالوريوس, Business Administration - Option: Management & Marketing
  • في Lebanese University
  • سبتمبر 1985
الثانوية العامة أو ما يعادلها, Lebanese Baccalaureate - Sciences Experimentales Option
  • في Sainte Famille Maronite
  • يونيو 1983

Specialties & Skills

Medical Coding
Microsoft Office
Healthcare Industry
Billing
Insurance Management
Driving Diversity
National Social Security Fund Nomenclature & Regulations
Customer Service
Performance Management
Results Orientation
Team Management
Microsoft Office Package
Hospital Bills Audit
Work under Pressure
Communication
Medical Claims Management

اللغات

العربية
متمرّس
الفرنسية
متوسط
الانجليزية
متوسط

التدريب و الشهادات

Customer Service (تدريب)
معهد التدريب:
Business Training Center
تاريخ الدورة:
January 2012
Team Building (تدريب)
معهد التدريب:
Business Training Center
تاريخ الدورة:
December 2011
Mini MBA (تدريب)
معهد التدريب:
LAU - CEP
تاريخ الدورة:
May 2012