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Mahad Bbaale , Relationship Manager

Mahad Bbaale

Relationship Manager ·Kenya Commercial Bank

United Arab Emirates

Bachelor's degree, Banking And Finance

Work experience

Total years of experience: 2 years, 3 months

Relationship Manager

February 2025 - Present

Kenya Commercial Bank

Kampala, Uganda

February 2025 - Present

Manage and grow a portfolio of clients by providing personalized banking services and financial advice.
Identify new business opportunities and actively acquire new clients to expand the bank’s customer base.
Maintain regular contact with clients to understand their evolving financial needs and recommend appropriate products and services.
Analyze clients’ financial status and provide solutions including loans, investments, and savings products.
Ensure compliance with bank policies, regulatory requirements, and risk management procedures.
Collaborate with internal teams to deliver efficient and timely service to clients.
Monitor client accounts and proactively address any issues or concerns.
Achieve set sales targets and contribute to overall branch and organizational performance.

Company industry:
Banking
Job role:
Banking

Loans Officer

March 2024 - February 2025

Platinum Credit Uganda

Kampala, Uganda

March 2024 - February 2025

• Identified and acquired customers for loan products.
• Managed relationships with borrowers and maintained client portfolios.
• Monitored loan repayment schedules and conducted collections.
• Supported credit administration and loan processing.
• Provided guidance to clients regarding loan services.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

Makerere university

February 2023

February 2023

Bachelor's degree, Banking And Finance

Uganda

Skills

Teamwork
Expert
Teamwork
Expert
Computer skills
Expert
Computer skills
Expert
Sales
Expert
Sales
Expert
communication
Expert
communication
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
BANKING
Intermediate
BANKING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CREDIT MANAGEMENT
Intermediate
CREDIT MANAGEMENT
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Expert
Arabic
Intermediate

Training and Certifications

Certifications
Uganda Advanced Certificate of Education
Buloba Royal college
May 2017
Show credentials

Training
Anti money laundering
Uganda institute of banking
Jan 2025

Hobbies

  • Football