Mahammad Umar Shaikh, it desktop support engineer

Mahammad Umar Shaikh

it desktop support engineer

Teleperformance

Lieu
Inde
Éducation
Diplôme, Electrical And Electronics Engineering
Expérience
2 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 2 Mois

it desktop support engineer à Teleperformance
  • Inde - Bengaluru
  • janvier 2022 à février 2024

As a Desktop Support Engineer, I provide technical assistance to computer users, resolving hardware, software, and network issues. I install, maintain, and upgrade computer systems and peripherals, both remotely and on-site. My role demands strong problem-solving skills and a commitment to excellent customer service.

Éducation

Diplôme, Electrical And Electronics Engineering
  • à R N Shetty Rural Polytechnic Murudeshwar
  • janvier 2022

Specialties & Skills

System Configuration
IT Asset Management
Ticketing
LAN management
Active Directory
System Administration
Computer Hardware Troubleshooting
PC Networking
Servers
Microsoft Office
Operating Systems
Windows Server
Technical Support
Desktop Support
Hardware
IT Technical Support
Installation
Customer Service
Outlook

Profils Sociaux

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Langues

Anglais
Expert
Urdu
Expert
Arabe
Débutant

Formation et Diplômes

Google IT Support (Formation)
Institut de formation:
Coursera Online
Date de la formation:
October 2023
Durée:
270 heures

Loisirs

  • Exploring new technologies