Mahendar Saini

customer Service at Sistema Shyam Teleservices Limited

• India
• March 2010 to February 2011

Notable contributions:-
•Drive the MTS Post-paid & Pre-paid business in providing area.
•Ensure the customer query/request/complaint is closed in least To possible time and to
the level of customer satisfaction.
•To confirm the rectification of the problem & Ensuring customer satisfaction
•Educating the distributors and Retailers for providing quality service to customers
•Motivating the distributors and Retailers for increasing the sales growth.
•To update the business related reports if available to Head Office within the scheduled
Time frame..
•Marketing the MTS offerings (Pre-paid, E-top up, RCV, ) & value Propositions By
•contacting to Distributor, Retailers & Sale Executives for promote to Sales.
•Handling the customer service activities for day to day operation