programmer
EITC GENERAL TRADING
Total years of experience :4 years, 10 Months
Technical Support
Help desk
Network Administration
Problem solving
Security
Team building - leadership
Trouble shooting
Web development
Provide full support to the customers.
• Provide technical help through phone.
• Work as an effective
• Provide information about the products.
• member of team.
• Manage and create reports.
• Answer the telephone and take messages.
• Receiving applications and entering data.
• Online services.
• service with both languages ( Arabic/English).
• (Guiding the customers to their needed service numbers (101 Department).
•Customer service in mobile, BlackBerry, landline & online services.
• Evaluate Etisalat “Contact Center” services.
Ajman University of science & technology. B.SC (Bachelor of Computer Science)