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تم إلغاء حظر المستخدم بنجاح
ماهر التميمي, Manager IS Audit – Group internal Audit

ماهر التميمي

Manager IS Audit – Group internal Audit·Dubai Islamic Bank

الإمارات العربية المتحدة

دبلوم, Qiyadee Program

الخبرة العملية

مجموع سنوات الخبرة: 24 سنوات, 6 أشهر

Manager IS Audit – Group internal Audit

ديسمبر 2011 - حتى الآن

Dubai Islamic Bank

دبي، الإمارات العربية المتحدة

ديسمبر 2011 - حتى الآن

To enhance and protect the organizational value by providing risk-based, independent and objective assurance, advice and insight towards achievement of the strategic goals and objectives, my responsibilities include:
• Participate in Audit Planning that consists of both short and long term planning.
• Manage and led to ensure that the diverse task performed and achieved by the audit team will fulfil audit function objectives.
• Independently perform the duties with objectivity, due diligence and professional care, in accordance with the Institute of Internal Auditors’ International Standards.
• Maintain professional competence through appropriate continuing professional education and Training.
• Obtain sufficient and appropriate audit evidence to draw reasonable conclusions on which to base the audit result.
• Makes oral/written presentations to management, discussing observations and recommending corrective action to improve operations.
• Provide leading practice recommendations to senior management to help improve the quality and effectiveness of the IT governance.
• Participate in investigation as digital forensic examiner

مجال الشركة:
البنوك
الدور الوظيفي:
الإدارة

Qiyadee Associate – HR Dept

أبريل 2011 - ديسمبر 2011

Dubai Islamic Bank

دبي، الإمارات العربية المتحدة

أبريل 2011 - ديسمبر 2011

Intensive courses consists of theoretical and practical training, each designed by experts in the fields of Islamic banking, finance, support, operations and management, which worked on improving my skills on core business, support & managerial skills

مجال الشركة:
البنوك
الدور الوظيفي:
التدريس والشؤون الأكاديمية

IT Service Desk Team Leader

نوفمبر 2007 - أبريل 2011

DUBAI ISLAMIC BANK, UAE

دبي، الإمارات العربية المتحدة

نوفمبر 2007 - أبريل 2011

To provide timely, Cost-effective, High quality information system and services through continually improving of process to meet users requirements, my responsibilities include:

•Provide Single point of contact to gather all the service request and incident thru IT call centre and logging them into HPOV system.
•Managed, enforced & enhanced service levels related to 1st level support and required interactions to internal and external.
•Understand Business requirement and analyse process for better service delivery
•Prepare Staff shift schedule.
•Prepare timely reports.
•Managing new joiner requirement (New PCs & Software) and distributing the tasks among the Technicians.
•Evaluate team member's performance and motivate the team for better performance

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Engineer

أبريل 2006 - نوفمبر 2007

DUBAI ISLAMIC BANK, UAE

دبي، الإمارات العربية المتحدة

أبريل 2006 - نوفمبر 2007

My responsibilities in providing hardware & software support include:

•HP Open View Service Desk Management by Following up and updating of the daily tasks handled before meeting the deadline
•Active Directory environment managements, provide central authentication and authorization services to all Users and troubleshooting.
•Providing remote and on-sites support including software installation, configuration and troubleshooting.
•Designs acceptance testing of new equipment and services including new software
•Develop documentation for troubleshooting procedures, checklists, and guidelines to ensure consistent application of standards
•Provide feedback and recommendations for the purchased IT assets performance and documentation

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

Recoveries Collector

يوليو 2003 - مارس 2006

DUBAI ISLAMIC BANK, UAE

دبي، الإمارات العربية المتحدة

يوليو 2003 - مارس 2006

As a Recoveries collector, my role involves:
•Call different delinquent levels of customers and Companies to keep delinquent accounts under control
•Present the right image of the bank while contacting internal and external customers.
•Provide feedback and recommendations to the Credit Department on portfolio performance and documentation
•Prepare timely reports & MIS upon request.

مجال الشركة:
البنوك
الدور الوظيفي:
غيرذلك

Collector-Collection Dept

ديسمبر 2001 - يوليو 2003

STANDARD CHARTERED BANK ,UAE

دبي، الإمارات العربية المتحدة

ديسمبر 2001 - يوليو 2003

A challenging position within the Collection Department of the bank, as part of a team managing the Auto-Loan portfolio, my key responsibilities include:

•Follow up with default customer as per targets assigned by Recovery Team Leader for early regularisation.
•Maintenance and update of diary for follow up of delinquent accounts.
•Negotiate and arrange solutions to delinquent customers to regularise their accounts within Departments agreed strategies, policies and guidelines
•Send dunning/warning letters

مجال الشركة:
البنوك
الدور الوظيفي:
غيرذلك

التعليم

zayed university

ديسمبر 2011

ديسمبر 2011

دبلوم، Qiyadee Program

الإمارات العربية المتحدة

Intensive courses consists of theoretical and practical training, each designed by experts in the fields of Islamic banking, finance, support, operations and management, which worked on improving my skills on core business, support & managerial skills

University Of Dubai

ديسمبر 2008

ديسمبر 2008

بكالوريوس، Computing and Information Technology System

الإمارات العربية المتحدة

Bachelor Degree in Computing and Information Technology System

AL-EMAM MALIK SEC SCHOOL Dubai

مايو 2001

مايو 2001

الثانوية العامة أو ما يعادلها، High school - Scientific Stream

الإمارات العربية المتحدة

Skills

IT Service Management
Expert
IT Service Management
Expert
IT Risk
Expert
IT Risk
Expert
IT Audit
Expert
IT Audit
Expert
IT Governance
Expert
IT Governance
Expert
Computer Forensics
Expert
Computer Forensics
Expert
Time Management
Expert
Time Management
Expert
Critical & Analytical thinking
Expert
Critical & Analytical thinking
Expert
Emotional intelligence
Intermediate
Emotional intelligence
Intermediate
IT Service Management
Expert
IT Service Management
Expert
IT Risk
Expert
IT Risk
Expert
IT Audit
Expert
IT Audit
Expert
IT Governance
Expert
IT Governance
Expert
Computer Forensics
Expert
Computer Forensics
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

ISACA

knowledge exchange

May 2012

IIA UAE

knowledge exchange

May 2012

التدريب و الشهادات

الشهادات
Collection Negotiation Techniques
Apr 2003
Microsoft Certified Professional 2003
Jun 2004
Digital forensic examiner @ Cyber Security Institute - US
May 2012

التدريب
COBIT 5 Foundation
ISACA UAE Chapter
Feb 2014
Project Management Professional
PMI
Apr 2009

الهوايات

  • Scubadive
    Padi certified advanced open water diver
  • Traveling
    Love traveling and learning new cultures Visited 13 countries